Deep Enrich
Yung bing leong
145 followersTimeline
About me
Operation team leader at Shangri-La shared services sdn bhd
Education
Open university malaysia
-
Experience
Shangri-la shared services sdn bhd
Apr 2017 - nowOperation team leader
Jan 2022 - nowQuality Assurance Analyst
Feb 2020 - Jan 2022Customer Service Executive
Apr 2017 - Jan 2020
Licenses & Certifications
- View certificate
Creative inspirations: big spaceship, digital creative agency
LinkedinJan 2020
- View certificate
Doubling your productivity
LinkedinJan 2020 - View certificate
Programming foundations: software testing/qa
LinkedinJan 2020 - View certificate
Developing your emotional intelligence (2017)
LinkedinJan 2023 - View certificate
Transitioning from manager to leader
LinkedinJan 2023 - View certificate
Using questions to foster critical thinking and curiosity
LinkedinJan 2024 - View certificate
Coaching for results
LinkedinJul 2023 - View certificate
Six sigma: green belt
LinkedinJan 2023 - View certificate
Six sigma: white belt
LinkedinJul 2023 - View certificate
Making tough career decisions
LinkedinJun 2023 - View certificate
The 10 pillars of customer experience
LinkedinJun 2023 - View certificate
Coaching and developing employees
LinkedinJul 2023 - View certificate
Critical thinking for better judgment and decision-making
LinkedinNov 2020 - View certificate
Communicating in the language of leadership
LinkedinJan 2020 - View certificate
Ebook quality assurance
LinkedinJan 2020 - View certificate
Improving your thinking
LinkedinJan 2020 - View certificate
Empathy for customer service professionals
LinkedinJan 2020 - View certificate
Mistakes you should avoid at work
LinkedinJan 2020 - View certificate
Supporting your mental health while working from home
LinkedinJan 2020 - View certificate
Excel: vlookup and xlookup for beginners
LinkedinJul 2023 - View certificate
Organizing your remote office for maximum productivity
LinkedinJan 2020 - View certificate
Telling stories with data
LinkedinJan 2020 - View certificate
The five thieves of happiness (getabstract summary)
LinkedinJan 2020 - View certificate
Customer service at your first retail job
LinkedinNov 2020 - View certificate
Getting things done
LinkedinNov 2020 - View certificate
The six morning habits of high performers
LinkedinNov 2020 - View certificate
Leading a customer service team
LinkedinNov 2020 - View certificate
Project management foundations: quality
LinkedinNov 2020 - View certificate
Embracing unexpected change
LinkedinJan 2020
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