saleh alshehri

Riyadh, Saudi Arabia

+91 xxxx xxxxx

[email protected]

245 followers

Timeline
Feb 2004 - Nov 2007
Administrative personnel
MIS - Al Moammar Information Systems Co.
Nov 2007 - Feb 2014
Consumer service
Zain
Current Company
Mar 2014 - now
Customer Care Senior Officer
الشركة السعودية لتبادل المعلومات إلكترونياً (تبادل)
السعودية
About me
Customer Service Officer في الشركة السعودية لتبادل المعلومات إلكترونياً (تبادل)
Education
- King saud university
  -
  Diploma computer programming
Experience
- Mis - al moammar information systems co.
  Feb 2004 - Nov 2007
  Administrative personnel
- Zain
  Nov 2007 - Feb 2014
  Consumer service
- الشركة السعودية لتبادل المعلومات إلكترونياً (تبادل)
  Mar 2014 - now
  Senior Administrative Customer Service & Rollout
  - Customer Care Senior Officer
    Apr 2022 - now
  - Customer Service Officer
    Jan 2019 - Apr 2022
  - Senior Administrative Customer Service & Rollout
    Mar 2014 - Dec 2018
Licenses & Certifications
- Self-compassion: the proven power of being kind to yourself (blinkist summary)
  Linkedin
  Oct 2022
  View certificate
- Microsoft teams essential training
  Linkedin
  Nov 2020
  View certificate
- Becoming an ally to all
  Linkedin
  Sept 2021
  View certificate
- Creating an amazing life
  Linkedin
  Nov 2020
  View certificate
- Built to last: successful habits of visionary companies (blinkist summary)
  Linkedin
  Oct 2020
  View certificate
- Customer service: managing customer expectations
  Linkedin
  Nov 2020
  View certificate
- Prioritizing effectively as a leader
  Linkedin
  Nov 2020
  View certificate
- Putting itil® into practice: applying itil® 4 foundation concepts
  Linkedin
  Nov 2020
  View certificate
- Leading a customer service team
  Linkedin
  Oct 2020
  View certificate
- Performance-based hiring
  Linkedin
  Jan 2021
  View certificate
- Success habits
  Linkedin
  Jul 2021
  View certificate
- Outlook essential training (office 365) (2018)
  Linkedin
  Nov 2020
  View certificate
- Communicating with confidence
  Linkedin
  Apr 2021
  View certificate
- Putting itil® into practice: problem management techniques
  Linkedin
  Nov 2020
  View certificate
- Remote work foundations
  Linkedin
  Apr 2021
  View certificate
- Learning to say no with confidence and grace
  Linkedin
  Jan 2022
  View certificate
- Creating a product-centric organization
  Linkedin
  Jan 2022
  View certificate
- Communicating across cultures
  Linkedin
  Oct 2020
  View certificate
- Outlook: tips and tricks
  Linkedin
  Nov 2020
  View certificate
- Itil® foundation 4 first look
  Linkedin
  Oct 2020
  View certificate
- How to become a thought leader and advance your career
  Linkedin
  Sept 2021
  View certificate
- Providing legendary customer service
  Linkedin
  Mar 2021
  View certificate
- Excel quick tips
  Linkedin
  Mar 2021
  View certificate
- Writing customer service emails
  Linkedin
  Oct 2020
  View certificate
- How to be both assertive and likable
  Linkedin
  Jul 2021
  View certificate
- Time management: working from home
  Linkedin
  Nov 2020
  View certificate
- Greg mckeown on the art of getting effortless results (without burning out)
  Linkedin
  Apr 2022
  View certificate
- Onenote 2013 essential training
  Linkedin
  Dec 2020
  View certificate
- Design thinking: customer experience
  Linkedin
  Oct 2020
  View certificate
- Excel essential training (office 365/microsoft 365)
  Linkedin
  Nov 2020
  View certificate
- Customer experience: journey mapping
  Linkedin
  Nov 2021
  View certificate
- Solidworks: managing the design library
  Linkedin
  May 2021
  View certificate
- Learning data analytics
  Linkedin
  Oct 2020
  View certificate
- Human resources: using metrics to drive hr strategy
  Linkedin
  Dec 2020
  View certificate
- Customer service and support during economic downturns
  Linkedin
  Oct 2020
  View certificate
- Microsoft teams tips and tricks (2018)
  Linkedin
  Dec 2020
  View certificate
- Communicating in the language of leadership
  Linkedin
  Oct 2020
  View certificate
- Creating a positive customer experience
  Linkedin
  Nov 2020
  View certificate
- Coaching and developing employees
  Linkedin
  Oct 2020
  View certificate
- Communication foundations
  Linkedin
  May 2021
  View certificate
- Customer service foundations
  Linkedin
  Oct 2020
  View certificate
- Excel vba: managing files and data
  Linkedin
  Mar 2021
  View certificate
- Customer service: writing for social media
  Linkedin
  Oct 2020
  View certificate
- Customer service: working in a customer contact center
  Linkedin
  Oct 2020
  View certificate
- Listening to customers
  Linkedin
  Oct 2020
  View certificate
- Quality standards in customer service
  Linkedin
  Oct 2020
  View certificate
- Interviewing a job candidate for recruiters
  Linkedin
  Dec 2020
  View certificate
- Customer service: serving customers through chat and text
  Linkedin
  Mar 2021
  View certificate
- Time management for busy people
  Linkedin
  Dec 2020
  View certificate
- Becoming a manager your team loves
  Linkedin
  Dec 2020
  View certificate
- Empathy for customer service professionals
  Linkedin
  Nov 2020
  View certificate
- Delivering bad news to a customer
  Linkedin
  Jan 2021
  View certificate
- Outlook: email signatures for beginners
  Linkedin
  Nov 2020
  View certificate
- Managing high performers
  Linkedin
  Nov 2020
  View certificate
- Building high-performance teams
  Linkedin
  Feb 2021
  View certificate
- Find a job in the hidden job market
  Linkedin
  Nov 2020
  View certificate
- Powerpoint essential training (office 365/microsoft 365) (2018)
  Linkedin
  Jan 2021
  View certificate
- Working with upset customers
  Linkedin
  Nov 2020
  View certificate
- Excel 2016 essential training
  Linkedin
  Oct 2020
  View certificate
- Office 365 for administrators: supporting users part 1
  Linkedin
  Feb 2021
  View certificate
- Learning slack
  Linkedin
  Nov 2020
  View certificate
- Customer experience: service blueprinting
  Linkedin
  Oct 2020
  View certificate
- Customer service: problem solving and troubleshooting
  Linkedin
  Dec 2020
  View certificate
- Learning vba in excel
  Linkedin
  Feb 2021
  View certificate
- Strategic human resources
  Linkedin
  Nov 2020
  View certificate
- Yammer essential training
  Linkedin
  Apr 2022
  View certificate
- Managing a customer service team
  Linkedin
  Oct 2020
  View certificate
- Overcoming overwhelm
  Linkedin
  Jan 2021
  View certificate
- Managing new managers
  Linkedin
  Nov 2020
  View certificate
- Quality standards in customer service [2016]
  Linkedin
  Oct 2020
  View certificate
- Onenote 2016 essential training (2015)
  Linkedin
  Dec 2020
  View certificate
- Leading a customer-centric culture
  Linkedin
  Oct 2020
  View certificate
- Learning itil®
  Linkedin
  Oct 2020
  View certificate
- Microsoft planner quick tips
  Linkedin
  Dec 2020
  View certificate

Recommendations
...

Saleh alshehri

Timeline

Administrative personnel

Consumer service

Customer Care Senior Officer

About me

Education

King saud university

Experience

Mis - al moammar information systems co.

Zain

الشركة السعودية لتبادل المعلومات إلكترونياً (تبادل)

Customer Care Senior Officer

Customer Service Officer

Senior Administrative Customer Service & Rollout

Licenses & Certifications

Self-compassion: the proven power of being kind to yourself (blinkist summary)

Microsoft teams essential training

Becoming an ally to all

Creating an amazing life

Built to last: successful habits of visionary companies (blinkist summary)

Customer service: managing customer expectations

Prioritizing effectively as a leader

Putting itil® into practice: applying itil® 4 foundation concepts

Leading a customer service team

Performance-based hiring

Success habits

Outlook essential training (office 365) (2018)

Communicating with confidence

Putting itil® into practice: problem management techniques

Remote work foundations

Learning to say no with confidence and grace

Creating a product-centric organization

Communicating across cultures

Outlook: tips and tricks

Itil® foundation 4 first look

How to become a thought leader and advance your career

Providing legendary customer service

Excel quick tips

Writing customer service emails

How to be both assertive and likable

Time management: working from home

Greg mckeown on the art of getting effortless results (without burning out)

Onenote 2013 essential training

Design thinking: customer experience

Excel essential training (office 365/microsoft 365)

Customer experience: journey mapping

Solidworks: managing the design library

Learning data analytics

Human resources: using metrics to drive hr strategy

Customer service and support during economic downturns

Microsoft teams tips and tricks (2018)

Communicating in the language of leadership

Creating a positive customer experience

Coaching and developing employees

Communication foundations

Customer service foundations

Excel vba: managing files and data

Customer service: writing for social media

Customer service: working in a customer contact center

Listening to customers

Quality standards in customer service

Interviewing a job candidate for recruiters

Customer service: serving customers through chat and text

Time management for busy people

Becoming a manager your team loves

Empathy for customer service professionals

Delivering bad news to a customer

Outlook: email signatures for beginners

Managing high performers

Building high-performance teams

Find a job in the hidden job market

Powerpoint essential training (office 365/microsoft 365) (2018)

Working with upset customers

Excel 2016 essential training

Office 365 for administrators: supporting users part 1

Learning slack

Customer experience: service blueprinting

Customer service: problem solving and troubleshooting

Learning vba in excel