Experience

• 

  El palacio de hierro

  Jan 2007 - Sept 2010

  Jr. support analyst techinician / analista de soporte técnico jr.

  • Administration of the IT department, point-of-sale servers, antivirus console, branch office printer console.• Administration of the IT department• Configuration and operation of point-of-sale servers• Management antivirus console y printer console.• Coordination of suppliers.• Preventive and corrective maintenance and software installation.• Management, inventory, and asset control.• Remote support to computer equipment.

• 

  Interjet

  Sept 2010 - May 2011

  Support engineer / ingeniero en soporte

  • Coordination and implementation of system updates.• Give remote support to computer equipment.• Coordination of suppliers in area IT.• Configuration and installation of thin client and computer.• Configuration network.

• 

  Italika

  May 2011 - Nov 2011

  Web security specialist / especialista seguridad de redes

  • Coordination of supplier services.• Preparation and execution of checklists in area IT.• Continuous review of production line and plant equipment.• Technical support of systems and configuration of printers, Zebras printers, computers and Network.

• 

  Ford motor company

  Feb 2012 - Feb 2018

  Data analyst / analista de datos

  • Coordination and implementation of migrations and certifications of internal systems.• Analyze information and develop strategies to solve issues.• Provide support to management in new processes, reports and analyses.• Create manuals and point-to-point lessons.

• 

  A4sys (atalaya systems)

  Feb 2019 - Dec 2021

  Information systems analyst / analista de sistemas de la información

  • Coordination and implementation of new systems, modules and tools; guaranteeing data integrity and reliability of the information.• Analyze and implement requirements for new systems, new modules, and new tools.• Complete manuals for new systems and modules for end users.• Test new systems, modules, tools and systems changes.• Complete matrix tests for new systems.

• 

  Ari group

  Dec 2021 - Oct 2022

  Project manager

  • Develop and maintain project documentation, budget, project plan in accordance with the methodology.• Oversee and manage project progress against plans, identifying risks and issues at all times, identifying appropriate mitigations, contingencies and resolutions.• Develop, maintain and manage effective working relationships with internal and external stakeholders.

• 

  El palacio de hierro

  Oct 2022 - now

  Consultor de proyectos

  • Execution projects with waterfall methodology and Scrum framework• Generate of activity schecule• Implementation of PMO• Accept projects and manage resource allocation• Monitor and report on progress of project management• Generate projects database• Generate of incident database• Generate executive reports and one-pager for projects• Analysis of reports to propose improvements.• Process analysis to improve and automate them.