Experience

• 

  Pearl confectionery pvt (ltd)

  Apr 2003 - Jun 2012

  • To coordinate with Materials department regarding the availability of materials against the plan scheduled from supply chain and draft out the report if plan suffer due to materials shortages.• Schedule and coordinate flow of work between the planning and production department.• Ensures that all products are produced efficiently whilst maintaining added value and maximizing the use of labour, raw materials, machines, space and transport.• Maintained/ develop system where every process is run through defined and documented SOPs and proper records are maintained for all activities.• Review production costs and product quality; modify production and inventory control programs for a profitable plant operation• Compiles reports concerning progress of work and down time due to failures of machines to apprise production-planning personnel of production delays.• Responsible for identifying and promoting the training and development of all units personnel ensuring that the skill mix enables the production unit to meet the business objectives.• Confer with the department executive to work on costing of different process line and develop the new methods to make the process cost effective• Collaborating with the R and D department to develop the New Packing Material and schedule the machine trials for the new items.• Partnering with QA department in carrying out their responsibilities for improving quality and hygiene standards through implementation of quality prerequisites, quality audits and HACCP etc.• Head up all production, including related machine installation and repair• Coordinating with Engineering Department on daily basis for day to day faults rectification. Show less • Develop goals, objectives and long range plans for the research & development program and over see their implementation.• Develop a continuing program for gathering and updating related information on research trends and carry out with the advice and assistance of director’s, a continuing program of assessment and policy development.• Coordinating with Marketing & Sale Department regarding market needs.• Review and evaluate impact of food regulations and policy changes on the industry acting as an advocate on behalf of the industry.• Evaluate new trends in industry; recommend and assist in planning equipment purchases and budgeting• Coordinates and manages the implementation of Production Business Plan to support Divisional Sales Objectives.• Works closely and communicates with Marketing, Customer Service, Production, Sales, and R&D regarding daily reaction to demand, scheduling issues and promotional activities.• Promote new product development, the transfer of technology and the services of food processing.• Search out the alternate of running raw materials with source and develop the testing parameters.• Develop and periodically review approval plan profiles and set periodical review, in consultation with the concerned department on development policy and priorities. Show less • Implement QC/ Calibration/ Manufacturing and Production QA Compliance level.• Quality Assurance role with an Analytical Focus• Ensuring compliance with cGMP, GLP, FDA guidelines• Maintaining QC documentation & Review SOPs• Monitoring compliance of the plant's Food Safety plan, thereby ensuring it is adequately maintained and implemented.• Conducting Quality Assurance operations, ensuring the high quality standard for which the company and its products are renowned is adhered to.• Review and release raw material and finished products based on QC data• QC test method, validation report, method transfer and validation protocol review and approval• Control, review and follow up deviations and investigations• Corrective and preventive action for QC laboratory• Staff training ensuring standards of manufacture and plant hygiene are adhered to within the workplace.• Liaison with local & international regulatory authorities including PSQCA, SGS, URS etc.• Maintains approved supplier list, including appropriate rating and quality improvement plans for suppliers.• Conducts, coordinates and documents investigations, corrective and preventative actions; tracking; trending; and maintenance of historical files.• Oversees Material Review Board; manages the identification, investigation, and closeout of manufacturing non-conformances.• Ensures that production materials are tested for acceptability in accordance with written procedures.• Reviews and approves production and process control Standard Operating Procedures (SOPs) that are drafted, reviewed and approved by other organizational units. Show less - Preparing and implementing quality assurance policies and procedures.- Performing routine inspections and quality tests.- Identifying and resolving workflow and production issues.- Ensuring that standards and safety regulations are observed.- Addressing and discussing issues and proposed solutions with superiors.- Documenting quality assurance activities and creating audit reports.- Making recommendations for improvement.- Creating training materials and operating manuals. Show less

  • Production Manager

    Sept 2010 - Jun 2012

  • Deputy Manager Research & Development

    Jan 2008 - Sept 2010

  • Assistant Quality Assurance Manager

    Jul 2005 - Dec 2007

  • Quality Assurance Officer

    Apr 2003 - Jun 2005
• 

  Raw energy limited

  Aug 2012 - Dec 2013

  Food safety officer

  -Facilitating product development projects including artwork and regulatory compliance-Sourcing raw ingredients-Ensuring specifications, certificates, labels and claims are correct-Investigating customer complaints-Internal and external auditing

• 

  Raw energy ltd

  Dec 2013 - Oct 2015

  Compliance manager

  • Managing and monitoring FSP, WQA, Advantage ASP, GMP and other applicable compliance requirements.• Act as a TFO (Transitional Facility Officer). Managing and monitoring the whole facility according to the requirement of MPI.• Managing and monitoring company operations on day to day basis and analysis the gapes for improvement. • Liaise with various suppliers and government agencies MPI, NZFSA and audit parties to implement non-conformance corrective actions where necessary and in a timely fashion.• Assist with NPD projects with respect to compliance, product testing and verification and document progress through the companies NPD system.• Coordinate and manage all customer and consumer complaints and enquiries• Develop and deliver regular and appropriate staff training and assessment programs in conjunction with Operations and HR• Identifying areas of improvement in product and process• Managing and responsible for Internal and External Audits Show less

• 

  Food international nz ltd

  Oct 2015 - Sept 2017

  Compliance & operations manager

  -Devising and establishing a company’s quality procedures, standards and specifications;-Reviewing customer requirements and making sure they are met;-Working with purchasing staff to establish quality requirements from external suppliers;-Setting standards for quality as well as health and safety;-Defining quality procedures in conjunction with operating staff;-Setting up and maintaining controls and documentation procedures;-Making suggestions for changes and improvements and how to implement them; Show less

• 

  Vitaco health group

  Sept 2017 - Dec 2019

  Team lead - gmp manufacturing / packaging

  Operational Leadership & Oversight-Provide daily supervision of personnel, ensuring compliance with Safety, Health, and Environmental (SH&E) policies.-Lead and optimize the performance of designated teams and resources (both fixed and variable) to meet short and medium-term production goals.Continuous Improvement & Employee Engagement-Foster a culture of continuous improvement (CI) through coaching, training, and engagement initiatives to achieve budgeted costs and operational targets.-Drive efficiency and compliance by developing and mentoring teams on GMP, food safety protocols, and quality systems.Cross-Functional Communication & Compliance-Ensure open and timely communication between teams, managers, and stakeholders to address operational challenges effectively.-Oversee GMP adherence, safety programs, and quality systems in a high-volume manufacturing environment.Develop, implement, and maintain Halal compliance requirements for the Saudi Arabian market. Show less

• 

  B & h foods ltd (loft food co)

  Jan 2019 - Jun 2021

  Quality & compliance manager

  Ensures adherence to food safety regulations, company SOPs, and continuous improvement initiatives. Oversees quality control, leads corrective/preventive actions (CAPA), and drives a culture of "A safer place because of me" by maintaining robust quality systems and compliance standards.Key Responsibilities:Quality & Compliance Leadership-Supervise and lead the Quality Control (QC) team, ensuring compliance with food safety regulations and company standards.-Oversee internal quality programs, including Food Defense, Allergen Control, and Pest Management.-Conduct internal audits, investigations, and traceability exercises to ensure compliance and rapid resolution of non-conformities.Quality Systems & Continuous Improvement-Maintain and improve manufacturing facility quality systems (cFCP, GMP, HACCP, SOPs, SSOPs).-Drive Corrective & Preventive Actions (CAPA) to address deviations and prevent recurrence.-Lead root cause analysis (RCA) for quality incidents and customer complaints.-Support new product development (NPD) by ensuring quality standards are met from formulation to production.Regulatory & Customer Assurance-Ensure compliance with local and third-party food safety regulations (FSANZ, etc.).-Manage customer and third-party audits, ensuring timely corrective actions.Training & Culture Development-Train and mentor production and quality teams on food safety, hygiene, and compliance.-Promote a culture of quality ownership across all departments.-Collaborate with senior leadership to align quality goals with business objectives.Risk Management & Supplier Quality-Monitor supplier quality and approve raw materials based on compliance.-Assess and mitigate food safety risks in production processes.-Ensure traceability systems are robust for recalls, if needed. Show less

• 

  Auckland pack and cool ltd

  Jul 2021 - now

  Senior internal auditor

  Key Purpose:To ensure compliance with Zespri’s quality standards, BRC Global Standards, and MPI phytosanitary (phyto) export requirements across APAC supply chains. Conduct audits, drive corrective actions, and support sites to meet regulatory and customer expectations for export markets.Core Responsibilities:Audit Execution & Compliance:-Lead internal audits across APAC facilities to assess adherence to Zespri standards, BRC (e.g., BRCGS Food Safety), and MPI phyto export regulations.-Verify compliance with food safety, quality, and phytosanitary protocols (e.g., documentation, pest control, traceability, cold chain management).Regulatory & Customer Standards:-Ensure alignment with New Zealand MPI export requirements, including phytosanitary certifications and overseas market access rules (OMAR).-Support sites to meet importer/customer standards (e.g., China, EU, USA) and retailer codes of practice.-Corrective Actions & Continuous Improvement:-Identify non-conformances, root causes, and work with sites to implement robust corrective actions (CAPA).-Train teams on audit readiness, best practices, and updates to Zespri/BRC/MPI requirements.Reporting & Stakeholder Liaison:-Prepare clear audit reports for senior management, highlighting risks and improvement opportunities.-Collaborate with QA, operations, and external certifiers to maintain certifications (BRC, MPI, etc.).Risk Management:-Proactively address emerging risks in supply chain, storage, and logistics that could impact compliance or export eligibility. Show less