Experience

• 

  Us navy

  Jan 2009 - Jan 2013

  Firefighter

  Performed maintenance and repair of firefighting equipment and systems onboard the USS Kearsarge (LHD-3). Handled strategic planning, team management, training, performance evaluation, regular drills, and more in a fast-paced, high stress environment.

• 

  Bon secours health system

  Jul 2014 - Oct 2015

  Administrative assistant

  Managed the preparation and organization of documents for executive presentations, facilitating communication and decision-making. Maximized departmental productivity by maintaining files, reports, and memos while assisting 12 engineers. Extended administrative support, handling invoicing and financial statements.Highlights of accomplishments in this role include:• Guaranteed effective transitions for successors, establishing order in a previously disorganized environment by crafting an instruction handbook.• Reformed team performance by utilizing strong organizational skills to aid nine individuals.• Coordinated payroll processing, purchasing activities, and work order management. Show less

• 

  Universal leaf tobacco company

  Nov 2015 - Aug 2018

  Human resources assistant

  Handled personnel files/employee handbooks, administered tuition reimbursement processes, as well as payroll reporting and benefits administration. Sustained consistency across various functions by creating Standard Operating Procedures (SOPs) and processes. Expedited employee integration, reforming the company-wide orientation programs.Highlights of accomplishments in this role include:• Increased payroll accuracy by transforming the DPS system, resulting in streamlined operations across three corporate locations. o Trained six HR professionals, leading to enhanced system utilization and lowered payroll processing errors. o Ensured seamless audits, refining I-9 compliance, payroll reconciliations, and HR policies.• Planned and chaired benefits meetings, raising 401k savings plan participation by 68%. • Supported six HR business partners by overseeing organizational charts, service award programs, and employment verifications. Show less

• 

  Bowlero corporation

  Aug 2018 - May 2020

  Cultivated employee relations and conducted investigations across 28 branches in the US and Canada. Directed various HR functions, focusing on employee engagement, performance improvement, and operational efficiency. Oversaw the entire employee lifecycle, managing interviews, talent development, succession planning, terminations, payroll, and compliance.Highlights of accomplishments in this role include:• Brought an 81% increase in employee satisfaction, a 20% decrease in staff turnover, and a 46% reduction in escalated employee relations cases via biweekly HR training and one-on-one management consultations. • Employed a zero-based scheduling system across 28 locations, reworking staffing schedules and cutting overtime costs, resulting in savings of over $121K in one quarter.• Launched an employee referral incentive program, maximizing retention of salaried managers by 31%. • Introduced a partnership development program, surpassing signup goals by 39% in a quarter. Show less Governed special projects focused on talent attraction, engagement, and retention. Aligned practices with federal and state regulations by performing compliance checks. Collaborated with the IT team, evaluating and incorporating emerging software solutions.Highlights of accomplishments in this role include:• Revamped the orientation process, elevating the employee satisfaction rating by 20%.• Achieved a consistent error rate below 5% for onboarding paperwork through effective review and process improvements.• Boosted the company rating from 2.9 to 4.5 by responding to Glassdoor reviews and partnering with four marketing teams to overhaul benefits communication strategies. Show less

  • Regional Human Resources Manager

    Dec 2019 - May 2020

  • Human Resources Specialist

    Aug 2018 - Nov 2019
• 

  Godsey & gibb wealth management

  May 2020 - now

  Enforce controls to alleviate legal and regulatory risks while directing a strategic vision for compliance programs. Manage marketing and advertising strategies, overseeing client communications to ensure adherence to company and SEC standards. Lead business initiatives, awareness campaigns, and positive change through process advancements and decision-making. Play a vital role in shaping company strategy and driving business initiatives as part of the Senior Leadership Committee.Highlights of accomplishments in this role include:• Conceptualized and employed technology systems, including the formation of remote work security protocols in partnership with IT teams to support the firm and its clients, improving internal and external capabilities, such as advanced fee calculation and collection and client portfolio solutions that decreased regulatory risks by 30%.• Drove regulatory compliance audits, maintaining a 100% pass rate.• Restored critical projects by setting up effective reporting processes and preparing a regulatory calendar to sustain consistency with SEC, Investment Advisors Act of 1940, and state/federal regulations.• Implemented a new compliance training program, addressing anti-money laundering, conflicts of interest, insider trading, and personal security transactions as well as increasing staff compliance knowledge. Show less Establish the company’s first HR department, crafting policies and procedures in line with legal requirements. Fulfill the growing demands of the organization by introducing new recruitment, staffing, and workforce development program strategies. Amplify employee engagement through the execution of impactful virtual training programs and events. Devise an HR project plan to fix employment litigation issues caused by the absence of documented policies and procedures.Highlights of accomplishments in this role include:• Slashed recruitment costs by eliminating placement agency fees while saving $250K over three years.• Developed and negotiated a total rewards program with enhanced compensation and benefits, such as tuition reimbursement, wellness programs, supplemental life insurance, community volunteer programs, tax planning, and FSA.• Streamlined payroll processes by integrating Paychex which revitalized self-service capabilities and visibility for employees. Show less

  • Chief Compliance Officer

    Jan 2022 - now

  • Human Resources Director

    May 2020 - now