Eric Richardson

Experience

• 

  Aramark

  Feb 2013 - Apr 2014

  As a key member of the Front Line Management team with Aramark Facility Services, I was strategically recruited by the Volusia County School District to oversee and enhance custodial services across 87 buildings within the district. In this dynamic role, I assumed direct responsibility for the day-to-day operations of 16 buildings, managing 1.2 million cleanable square feet throughout the district.Key Achievements and Responsibilities:Operational Leadership: Led and directed all custodial functions for multiple buildings, showcasing proficiency in creating daily schedules for a dedicated team of employees.Quality Assurance: Conducted monthly inspections of all buildings in assigned areas, ensuring stringent performance measures were consistently met by all custodial staff.Labor Management: Efficiently managed daily labor hours for 70 hourly employees through the utilization of the Time Management system (AccuVantage), optimizing workforce productivity.Training Coordination: Coordinated comprehensive training and retraining programs for employees within my jurisdiction, ensuring ongoing professional development and adherence to industry best practices.Seasonal Initiatives: The planning and execution of Winter and Summer cleaning operations for all buildings, ensuring optimal cleanliness and operational efficiency.Human Resources Support: Played a pivotal role in the hiring process and contributed to the evaluation of employee performance within my designated area, actively supporting the growth and development of the team. Show less

  • Assistant Zone Manager

    Jul 2013 - Apr 2014

  • Maintenance Manager

    Feb 2013 - Jul 2013
• 

  Dallas Independent School District

  Apr 2014 - Oct 2016

  Supervisor/Trainer

  Daily management of Custodial Services across 22 schools within the district, overseeing 80 full-time employees. During my tenure, I played a pivotal role in the development and implementation of new operational and facility care standards.Key Achievements and Responsibilities:Strategic Management: Effectively managed the daily operations of Custodial Services, involving the creation of schedules, development of project work, and the maintenance of positive relationships with building administration.Quality Assurance: Conducted monthly inspections across all buildings to ensure adherence to performance standards, fostering a culture of excellence in service delivery.Interdepartmental Collaboration: Collaborated closely with various departments, including Maintenance, HVAC, and Environmental, ensuring seamless coordination and efficient communication.Training Program Development: Contributed to the development and implementation of a comprehensive training program and standards for new employees entering the district, contributing to a skilled and proficient workforce.Equipment Assessment: Evaluated and recommended equipment needs for each school, optimizing operational efficiency and resource allocation.Records Management: Maintained meticulous documentation and records for all employees, encompassing vacation planning, employee documentation, training records, cleaning schedules, and supply orders.Performance Evaluation: Conducted bi-annual evaluations for all employees within my purview, fostering continuous improvement and professional development.Seasonal Planning and Execution: Orchestrated Winter and Summer cleaning initiatives for all buildings, ensuring optimal cleanliness and functionality.Budget Oversight: Managed the supply budget for schools under my jurisdiction, as well as a Special Project budget, demonstrating fiscal responsibility and resource optimization. Show less

• 

  Veritiv Corporation

  Oct 2016 - now

  Sales Professional I Facility & Packaging Solutions

  As a seasoned Facility Solutions Sales Professional with Veritiv, I excel in delivering comprehensive facility management solutions to clients across diverse industries. My role involves leveraging Veritiv's cutting-edge products and services to meet the unique needs of businesses, ensuring operational efficiency and cost-effectiveness.Key Achievements and Responsibilities:Client Relationship Management: Cultivate and nurture strong relationships with clients, understanding their facility management challenges and delivering tailored solutions to enhance efficiency and reduce costs.Product Knowledge Expertise: Demonstrate in-depth knowledge of Veritiv's extensive suite of facility solutions, advising clients on the best products and services to meet their specific requirements.Solution-driven Approach: Employ a consultative and solution-driven sales approach, collaborating with clients to identify pain points and presenting comprehensive facility management solutions that align with their strategic objectives.Market Analysis and Research: Conduct thorough market analysis and research to stay abreast of industry trends, competitor offerings, and emerging technologies, ensuring Veritiv remains at the forefront of facility management innovation.Customized Proposal Creation: Develop and present customized proposals that showcase Veritiv's value proposition, addressing client needs and providing clear ROI metrics.Contract Negotiation: Lead negotiations and finalize contracts, ensuring mutually beneficial agreements that align with Veritiv's business objectives while exceeding client expectations.Sales Pipeline Management: Effectively manage the sales pipeline, utilizing CRM tools and analytics to track, forecast, and report on sales performance and opportunities. Show less