Experience

• 

  Southern sun hotels

  Feb 1995 - Jan 1999

  CashieringForeign ExchangeReservationsNight AuditInternal Accounts Room Checks for VIP guestsControlling of departmental purchasesLinen KeepingValetRostering of casual and permanent staffDiscrepancy room checks

  • Receptionist

    Jan 1997 - Jan 1999

  • House Keeping Coordinator

    Feb 1995 - Sept 1997
• 

  Borrowdale hotel

  Jun 2004 - Aug 2007

  Executive housekeeper

  Servicing of all bedroomsManage Linen room and ValetStock Take and purchasingTraining StaffFinancial Control

• 

  Noel arms hotel uk

  Jan 2006 - Jan 2006

  Duty manager

  Manage a team of approximately 25 people on shiftEnsure the hotel is well maintained at all timesFront Office managerial duties

• 

  Umngazi river & spa

  Dec 2007 - Jun 2009

  Front office manager

  Training Front office staff in respect of policies and proceduresCommunity ProjectsGroup BookingsCash up for various bookingsGuest Relations

• 

  Sun international

  Jul 2009 - Jan 2011

  Front office manager

  Monthly financialsTo ensure smooth and effective workflow of the hotelBusiness Strategy PlanBuild Rapport with regular guests and contractorsEnsure customer satisfaction and staff moral are maintained according to organizational stanadards

• 

  Emperors palace

  Jan 2011 - now

  Design materials used for trainingConducting job evaluation surveys Supervising and monitoring progress made via training programs or schemes

  • Training

    Jan 2014 - now

  • Front Office Manager

    Jan 2011 - Dec 2013
• 

  Bidvest pt

  Jan 2019 - now

  General manager training