Experience

• 

  Travelex

  May 2007 - Jul 2010

  Sales consultant

  • Advising on foreign exchange• Money transfers (Western Union), VAT refunds, travel insurance• Acting as a Career Coach for new entrants• Meeting sales targets• Consolidating and transmitting “day end” reports

• 

  Gtr (govia thameslink railway)

  Jul 2010 - now

  • Proactive management of real time performance at key stations• Monitoring key stations in real time• Identifying any arising incidents at stations which have an impact on the delivery of the train service and highlighting these to Train Service Managers• Working closely with key points of contact at stations• Establishing continuous improvement process that identify trends and patterns in station performance and recommending solutions• Taking primary control of the Control Log during major incidents and ensuring relevant information is captured and kept up to date from all sources Show less

  • Fleet Occupational Safety Delivery Manager

    Apr 2022 - now

  • Fleet Occupational Safety Support Manager

    Jul 2017 - Apr 2022

  • Contingency Conductor

    Feb 2016 - Apr 2018

  • Station Control Manager

    Jul 2016 - Jul 2017

  • Safety Data Officer

    Jan 2011 - Jul 2016

  • Admin Support to Area Manager

    Jul 2010 - Dec 2010