Ann Gichora

Ann gichora

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location of Ann GichoraEldoret, Uasin Gishu County, Kenya
Phone number of Ann Gichora+91 xxxx xxxxx
Followers of Ann Gichora232 followers
  • Timeline

    Jan 2009 - Dec 2012

    Supplies Manager

    Chomba Sounds Limited
    Jul 2013 - Jan 2014

    Air Imports Office Assistant & Customer Care

    Kuehne+Nagel
    Apr 2014 - Aug 2014

    Intern

    Africa & AU Directorate, Ministry of Foreign Affairs and International Trade
    Current Company
    Aug 2014 - now

    Customer Experience Executive - Pre-paid L100, & Post-paid L200

    Safaricom Limited
    JCC
  • About me

    Customer Experience | Project Management Professional

  • Education

    • Moi high school-kabarak

      2005 - 2008
      High school diploma
    • United states international university - africa

      2009 - 2013
      Bachelor of international relations development economics and international development
  • Experience

    • Chomba sounds limited

      Jan 2009 - Dec 2012
      Supplies manager

      Buying music and sound systemsSending them to the headquarters in Eldoret.; SITE: UZIMA DISPENSARY AND MATERNITYDuration: 90 hours; Washing and ironing clothesWashing and cleaning the laundry room

    • Kuehne+nagel

      Jul 2013 - Jan 2014
      Air imports office assistant & customer care

      • Established and maintained accurate shipment files, ensuring efficient tracking and management of airfreight.• Prepared and managed payment invoices, while closely following up on customs clearance and delivery processes to keep clients informed and ensure timely cargo receipt.

    • Africa & au directorate, ministry of foreign affairs and international trade

      Apr 2014 - Aug 2014
      Intern

      • Compiled comprehensive country briefs that informed Kenyan foreign policy decisions on African and African Union affairs.• Drafted Note Verbal to ensure clear and concise communication between the Ministry and foreign embassies.

    • Safaricom limited

      Aug 2014 - now

      • Streamlined departmental purchasing processes through efficient management of purchase requisitions.• Organized and planned security team travel arrangements (visas, flights, and accommodations) both locally and internationally, ensuring smooth operations and maximizing team productivity.• Planned and facilitated internal team briefings and weekly meetings, compiled reports for management, and managed cost center reports with monthly analysis to ensure accuracy and identify discrepancies, leading to improved financial control.• Provided logistical support to the security team during company events, including meal arrangements, contributing to successful event execution. Show less

      • Customer Experience Executive - Pre-paid L100, & Post-paid L200

        Jun 2022 - now
      • Customer Service Representative Mpesa Reversals

        Feb 2021 - Jun 2022
      • Office Administrator - Security Department

        Aug 2017 - Jan 2021
      • Customer Experience Executive - SME Support

        Aug 2014 - Aug 2017
  • Licenses & Certifications

  • Volunteer Experience

    • LAUNDRY ROOM ASSISTANT

      Issued by UZIMA DISPENSARY & MATERNITY HOSPITAL on May 2012
      UZIMA DISPENSARY & MATERNITY HOSPITALAssociated with Ann Gichora