Experience

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  Meijer

  Jun 2014 - May 2016

  Fashion clerk

  • Provided customer support in various fashion departments by applying excellent interpersonal communication skills to maintain good relationships and develop rapport with clientele, responding swiftly to client inquiries to resolve issues in an effective manner.• Successfully operated in a fast-paced environment, using multitasking and planning skills to achieve objectives on time; earned management recognition for perfect attendance over two years.

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  Macomb community college

  Feb 2016 - May 2023

  Technical assistant

  • Accomplish administrative tasks and clerical work by answering phones, systematizing documentation, providing customer assistance, performing data entry, updating information, coordinating appointments, and organizing office supplies for library meeting rooms.• Deliver customer service by utilizing verbal and written communication proficiencies to greet guests and visitors and provide solutions for any issues, creating a friendly and welcoming environment.• Trained new hires in the position, employing leadership abilities to provide coaching and mentoring in standard operating procedures to ensure a smooth acclimation to the role.• Assist with technical troubleshooting, using critical thinking and task prioritization skills to resolve issues with two library printers prior to final exams without calling IT contractors.• Conduct project management for special activities assigned by manager, overseeing completion of ten DVDs for use by students and staff in a timely manner and sustaining quality. Show less

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  Lg chem

  Jan 2022 - Mar 2022

  Office administrator

  Job Assignment (Contract) • Managed the office work environment such as fixed assets, utilities, IT facilities, inventory and communicated issues to solve problems. • Ordered and organized supplies and equipment for all offices including printer supplies and consumables; contacted employees regarding packages for pickup.• Fixed printer issues, scanned documents, forwarded emails and physical mail. • Created invoices for various purchases.• Aided the manager by communicating issues between departments such as HR. Show less

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  Cognizant

  Sept 2022 - now

  Administrator