Experience

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  The seelbach hotel

  Mar 1995 - May 1996

  • Director of Sales and Catering

    Sept 1995 - May 1996

  • Director Of Catering And Convention Services

    Mar 1995 - Sept 1995
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  Houston medallion hotel

  May 1996 - Jan 1998

  Director of sales and marketing
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  The houstonian hotel

  Mar 1998 - Jun 2019

  Director of catering and conference services

  Effectively led team of 8 service managers to achieve maximum revenue opportunities and high levels of personalized service.Personally sold and handled high profile events, including the George HW Bush Presidential Library Foundation Vintner’s Dinner, Share our Strength Taste of the Nation Event, other galas and programs for Houston’s education, religious and nonprofit organizations, and the Houstonian campus’ numerous holiday and club events.Successfully formulated revenue production goals and operating budgets for the catering and conference departments.Worked with director of group sales and group sales team to implement sales strategies and negotiate group business meeting programs.Acknowledged customer feedback and resolved concerns quickly and effectively. Show less

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  Hilton university of houston

  Jun 2019 - Oct 2021

  Director of sales and marketing

  Direct the hotel sales efforts for transient negotiated accounts, group business, meetings, and events with 2 sales managers and 2 student interns.Effectively negotiate transient rates with local and national accounts. First negotiation resulted in 100 additional room nights of short term business for a critical need period.Successfully strategize on BAR (Best Available Rate) practices with Hilton revenue maximization specialist and general manager.Lead team to implement new group rate strategies based on arrival pattern and food and beverage contribution.Strong execution of these strategies across all segments resulted in a Year over Year REV PAR increase of 7.6% for 2019.Instituted new menu price points to increase Food and Beverage profitability. Show less

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  Four seasons hotels and resorts

  Nov 2021 - now

  Director of catering and conference services