Experience

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  Osaka power pty ltd

  Jan 2010 - Apr 2011

  Junior electrical project engineer

  • Reading electrical design specifications and technical drawings• Translating schematic drawings and blue-prints for non-technical personnel• Working with clients to identify customer requirements• Supervising installations of systems such as: Transformers, Substations, HV / LV cabling• Inspecting site problems and developing solutions with clients• Contributing to timely delivery of projects o Managing project support services, including: o Estimating materials o Calculating and monitoring construction and labor costs• Liaising with and monitoring third party contractors, negotiating with suppliers• Driving project value through effective procurement processes• Attending meetings, Writing reports and leading presentations to Managers and Clients Show less

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  7-eleven

  Oct 2011 - Dec 2012

  Customer service

  • Maintain high standards in quality customer service by providing efficient service to all customers• Communicate with customer, provide excellent service and aid them to choose the right products.• In case of customer complain, refund or exchange deliver well-organized and sensible responses to customer.• Perform Product shelving, cash handling, and maintain standard food safety and hygiene.• Report to the store manager about stocking and faulty and damage goods.• Contribute to the co-ordination of all daily staff work-flow and maintain team efforts to attain place of goals. Show less

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  Iss facility services a/s

  Aug 2012 - Dec 2013

  Security

  • Provide friendly and warm service to patrons when required. • Patrol facility and manned post as instructed by security management • Examine doors, gates to determine that they are secure • File reports, monitor and patrol designated areas • Report irregularities such as fire hazards, wet floors and security doors left unlocked• Warn violators of rule infractions such as littering, smoking, or carrying forbidden particles • Make sure only permitted authorized persons to enter property• Call police or fire department in case of fire or presence of unauthorized person or activity.• Report all incidents and accidents to proper authority • Perform other duties as assigned Show less

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  Coles

  Apr 2013 - Jan 2018

  Customer service

  Customer Service: Address customer’s needs and help them to locate appropriate merchandise Assist customers with questions on product face to face and over the phone Process returns and refunds as required in line with company procedure Investigate and resolve customer complains in a clam and professional manner Assist in stocking shelves, rotating merchandise and marking prices Timely Check dates and condition of stocks and face up goods for customer convenience Perform as a First Aid Attendant in case of health and safety hazard in storeAdministrative: Prepare weekly roster, manage department, supervise team when necessary Train new employee and organize team member as per daily and weekly budget Organize daily report card of counted product, perform gaps scan and update system Check system for product price change, marked-down product and take necessary steps Verify product ticketing, out of stock and date merchandise and update system Receive, review and verify order documents for accuracy Attend meetings, monitor monthly sell report, and execute yearly stock-take with precision Show less

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  Prysmian cables & systems limited

  Oct 2017 - Jan 2018

  Intern process engineer

  • Analysing product specifications, drawings, and engineering data as well as trouble shooting current processes and monitoring performance and trends across parameters of the plant• Investigating performance of the unit operations, chemical consumption, water and material inputs / outputs and general plant operations• Performing risk and strategy assessment to minimize risks, costs, and waste to improve the quality and the consistency of the final product• Identifying process bottlenecks and developing improvements to maximize productivity and yield and where possible, minimize operational costs and carry out any project work as required• Performing assessment of procedures, take measurements and interpret data by Reflecto-Meter, Beta Laser Mike, OTDR, Fibre Analyser and so on• Run, test and upgrade systems and processes by using OASYS, QlickSense, TDC, SQC and Perform risk assessments, provided process documentation and operating instructions• Perform process simulations, manage cost and time constraints by extracting data from SAP and/or NCA data base Show less

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  Anz

  Dec 2017 - Apr 2019

  Personal banker

  Responsibilities:o Help clients open and manage their bank accounts and finances.o Reach out to prospective customers to inform about product and services.o Navigate clients to appropriate channels to be on top of their finances.o Follow up on product and services provided to ensure comprehension & utilization of benefits.o Perform telling transaction with precision including corporate and online orders.o Foreign currency buys, sell, order and clearance maintaining organization and govt. obligations.o Liaising with various departments, subdivisions, branches and authorities for approval, channeling and authorizations. Administrative and Supervisory: o Demonstrate Due Diligence and Duty of Care at all times.o Manage team, allocate tasks and authorize transactions maintaining company legislations.o Prepare daily branch report, order, allocate and record of branch stationary.o Maintain branch and team compliance obligations. Show less

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  Omron electronics pty ltd australia

  May 2019 - Dec 2021

  Prepare and deliver technical presentations explaining products or services to customers and prospective customersConfer with customers and engineers to assess equipment needs and to determine system requirementsCollaborate with sales teams to understand customer requirements and provide sales supportSecure and renew orders and arrange deliveryPlan and modify products to meet customer needsHelp clients solve problems with installed equipmentRecommend improved materials or machinery to customers, showing how changes will lower costs or increase productionMaintain and develop existing and new relationships in an established and mature market Proactively doing the cold calls to identify opportunitiesWork well in a goal-oriented team, including participating in frequent meetings to discuss sales, new initiatives, products, and team KPIsDevelop and secure business by providing 'out of the box' solutions to customers' inquires Show less • Generate new and repeat sales by providing products, technical and solution information in a concise and timely manner• Determine customer requirements and expectations in order to suggest specific products and solutions• Proactively recommend items and solutions needed by customers to increase customer satisfaction and improve transaction profitability. • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, selling engineering services. • Contact customers following sales to ensure on-going customer satisfaction and to resolve any pending issues or concerns. • Remain current on product development by attending training (e-Learning and internal trainings), reading catalogues, trade journals etc. • Interact with various departments, such as Supply Chain, Accounts, Marketing and Engineering. • Communicate leads and sales potential with sales reps. • Assisting daily work with sales reps. • Taking Ownership of NSW House Accounts. Show less

  • Sales Engineer

    Dec 2019 - Dec 2021

  • Internal Sales

    May 2019 - Dec 2019
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  Mv technology solutions pty ltd

  Jan 2022 - Apr 2022

  Sales engineer

  o Provide exceptional service to clients, partners, suppliers and end users.o Liaise directly with international supply partners and their commercial and engineering teamso Identify opportunities, develop new businesses and address technical questions and applicationso Deliver technical documentation, pricing and quotation to clients o Assist Sales Manager in preparing and submission of tenders and projectso Draft contracts, Non-Disclosure Agreements, project quotation, tenderso Conduct research on clients and projects, pinpoint client's messaging and key content o Interact with clients to ensure tender specification, compliance and standard has been met Show less

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  Sew eurodrive

  Jun 2022 - Nov 2022

  Sales engineer
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  Australian public service

  Oct 2022 - now

  Business manager