Experience

• 

  Fertility sa

  Jan 2010 - Jan 2013

  Administration

  Administration and customer service.

• 

  Capgemini

  Feb 2013 - Sept 2015

  Management consultant guiding large scale enterprise transformation initiatives in banking, consumer good and the public sector. Awarded a 2014 'High Flyer' award recognising the top 1% performers in Australia and New Zealand. Awarded a 2013 'High Flyer' award recognising the top 1% performers in Australia and New Zealand.

  • Senior Technoloy Consultant

    Jan 2015 - Sept 2015

  • Consultant

    Mar 2014 - Dec 2014

  • Associate Consultant

    Feb 2013 - Feb 2014
• 

  Talent 100

  Oct 2015 - Sept 2017

  Special projects manager

  Team lead managing digital transformation, business process redesign and customer experience projects at Talent 100. Designed and delivered the organisation's technology strategy to scale with sustainable technology infrastructure. Core responsibilities included; user research; strategy development; project scoping, resource management, cost estimations, development of design briefs and technical documentation; risk management change management and training. Selected Projects: • Project managed the launch e-commerce website [www.talent-100.com.au] to support real-time scheduling and payments.• Led the implementation of a cloud-based Learning Management platform - Canvas LMS.• Led the implementation of Salesforce.com, consolidating several business systems into a single CRM. • Conducted journey mapping workshops, user interviews, observation and quantitative analysis to implement consistent online and offline student and parent experiences. Show less

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  Twocollaborate

  Dec 2017 - Feb 2019

  Experience designer & co-design facilitator

  Co-design workshop facilitator. Facilitation of Google Design sprints, co-design collaboration sessions and UX Masterclasses.

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  Freelance

  Jan 2018 - Dec 2020

  Experience designer
• 

  Mirus australia

  Feb 2018 - Dec 2019

  User experience & business designer

  Embedded in the product team, I led user research, new product and feature design experience for Mirus Skills and Works! Mirus specialises in enterprise software products improving workforce management in Aged Care.

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  Pollen digital

  Oct 2019 - Apr 2023

  • Senior Product Stratgist

    Jul 2022 - Apr 2023

  • Product Strategist

    Oct 2021 - Jul 2022

  • Senior User Experience Designer

    Dec 2020 - Sept 2021

  • User Experience Designer

    Oct 2019 - Dec 2020
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  The hills clinic

  Jun 2022 - Apr 2023

  Counsellor
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  Australian broadcasting corporation (abc)

  Apr 2023 - now

  Product manager - abc listen