Experience

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  Mountain-top ministries/ angel missions

  May 2008 - Jan 2010

  Medical mission coordinator
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  Tearfund

  Mar 2010 - Sept 2010

  Health education project manager

  Operated as a liaison between the organization and the city officials of the town of LéoganeOperated as interpreter (English, French, Creole) for all major steps of the integration, implementation and staffing process of the organization in a new areaResearched public health information and developed training materials for teachers and studentsConducted educational training for various age groups in marginalized communitiesCoordinated community outreach events and organized workshops, seminars, and discussion groupsDelivered power-point presentations on psychosocial support to public school teachers in villagesProvided reports to managers on the water, hygiene and sanitation programs endorsed by Save the Children Show less

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  Port authority of ny & nj

  Nov 2011 - Dec 2011

  Intern
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  High ridge family practice

  Apr 2012 - Aug 2015

  Medical office administrative assistant

  Managed daily and monthly scheduling for multiple physicians and nurse practitioners Handled multiple phone lines in English, Spanish, French, and CreoleProcessed invoices and collected outstanding balances Maintained electronic medical records in accordance to HIPPAProvided customer service by greeting patients and visitors, verifying insurances, and assisting with inquiriesPerformed a variety of clerical duties, including but not limited to faxing, copying, filing, and scanning Show less

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  Danielcare, caring choice, llc

  Aug 2015 - Jan 2018

  South western connecticut agency on aging (swcaa)billing

  Submitted billing via Sandata to the Department of Social Services and reviewed claims for adjustments, denials, outstanding balances, and paymentsConducted and submitted monthly client updated, billing reports to the administratorProvided ongoing EVV call instructions to field staff in order to maintain monthly Sandata compliance at 90%Performed daily monitoring of schedules to maintain compliance and accuracy of services authorizedAssisted payroll by verifying time-keeping records of field staff in comparison to their schedulesPeriodically assisted the HR department with oral translation in Creole and Spanish during the application and interview process of certified nurse assistants. Show less

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  Danielcare caring choice,llc

  Jan 2018 - Apr 2019

  South western connecticut agency on aging (swcaa)team supervisor

  Supervised SWCAA service department and implemented strategic changes to maintain and ensure smooth operation, in compliance to state regulationReviewed claims for errors, adjustments, denials, outstanding balances, and paymentsMaintained communication with SWCAA case managers, Department of Social Services and billing representatives to resolve client eligibility, prior authorization, billing, and other issuesProvided Personal Care Assistant (PCA) training to field staff according to Allied Health guidelinesCommunicated with clients to inform them of eligibility renewals, service changes, and addressed concernsMaintained consistent communication with schedulers to resolve issues, provide assistance and instructions Show less

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  Danielcare, llc

  Apr 2019 - Oct 2020

  Human resource coordinator/ payroll assistant

  Planned and directed daily human resource operations, including, recruiting, onboarding, and terminatingDrafted employment documents, created employee files, and revising and reinforcing company policiesperformed background checks, refences checks, and verified credentials upon hiringMonitored wages, salary, benefit packages, and changes to ensure compliance and accuracyMaintained record of vacation, time off, absences, and FMLAAssisted payroll with computing work hours, adjusting rates and change of statusesManaged garnishments and health insurances applications and changes Show less