Experience

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  Future generali india life insurance

  Nov 2019 - Dec 2019

  Human resources intern

  1.Use online channels such as naukri, Linkedin and similar sites for job-seekers to identify candidates with the skills sets necessary for the sought position. They will then contact the candidate and pitch them on their firm.2.The candidate’s entry point into the firm when it comes to high-level positions. Interviews can be conducted on-site or virtually. The Executive Recruiter will ask a series of questions to determine whether the candidate is a good fit for the position and company culture.3. Responsible for ensuring that any candidate they bring to management is on the level they claim to be. This part of the job includes criminal and credit background checks, as well as thorough check-ins with references provided.4.Upon the conclusion of the interview and background process, the Executive Recruiter will present their short-listed candidates to upper management. Although management will make the final hiring decision, the Executive Recruiter must come in with firm recommendations. Show less

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  Sweet industries india pvt. ltd

  Feb 2020 - Oct 2022

  Human resources executive

  Duties1.Educate, train, monitor, problem-solve, and ensure company HR policy is followed across all employees, managers, and executives.2.Directing and overseeing the hiring, training, and dismissal processes and administering and monitoring benefit programs.3. Work with the MD to strategically plan valuable HR changes and subsequently take action to implement them.4.Keenly aware of employee relations ensuring they are healthy throughout the organization.5.Direct all hiring and training procedures for new employees6.Continually educate employees on company policies (including sexual harassment, appropriate dress, and social media permissions, etc.) and keep employee handbook current.Administer or change benefits, health plans, retirement plans, etc.7.Coordinate and direct work activities for managers and employees8.Promote a positive and open work environment where employees feel comfortable speaking up about issues.9.Ensures working of salary and travel expense is provided to accounts department by the due date. 10. Checks attendance for each and every employee of the organisation. Show less

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  House of hiranandani

  Sept 2022 - Mar 2023

  Human resources generalist

  1. Sourcing candidates from different portals and scheduling the interviews to fill the position.2.Checking the vouchers of different department. 3. Handling HR operations which include responsibilities pertaining to the administration of Employees Benefits, Payroll, Leave , Attendance etc.4.Looking into Performance management and audit with the help of Manager.

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  The warehouse

  Jul 2023 - now

  Customer service representative - supervisor

  • Handling customer inquiries with a strong customer focus mindset.• Having rapport with the customers by active listening .Helping the customer in claiming replacement for the product if the product is under warranty on solve up (app) process and follow with the repair vendor and solve up team for continuous support of the customer. Closing every case before 15 days.• Helping customers with epay refunds, exchange via email and call to the associated customer support of the networks. Co-ordinating with the customer support of Spark nz , Skinny, One Nz, and 2 degree and securing timely refunds to the customers.• Organizing and keeping up to date with the processes, procedures, and products to ensure accurate information is provided • Maintaining and running efficient case management and follow-up within agreed timeframes and adapting from phone to email when required. Show less