Experience

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  Kendat

  Jan 2014 - Jun 2016

  Research assistant

  • Support in facilitating the development of linkages between equine owners/users with other communities and government.• Conducting basement surveys and assessments and developing reports. • Providing support to the programme team through preparation of meetings, reviews and other relevant programme events. • Assisting in organizing trainings/workshops for the program. • Contributing effectively to planning, monitoring, reporting and information dissemination of programme activities.• Using innovative approaches and strategies e.g Behaviour Change Training, Transect Walks to develop and disseminate equine welfare information materials and pathways among communities. Show less

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  Ncba group

  Jan 2017 - now

  Loop supervisor - digital banking

  • Knowledge and effective application of all relevant banking policies, processes and guidelines to consistently achieve required compliance benchmarks. • Ensuring adherence to established processes and procedures. Identifying potential risks to the service and product offering and providing mitigation strategies at the service outlet.• Engaging new potential clients to LOOP and using provided systems to process and activate debit cards. • Providing post education on the product to ensure customer satisfaction and understanding of the product.• Profiling and advising accordingly which product best suits each individual client to ensure they enjoy products that will meet their current needs. • Providing on-going, daily support to clients, identifying and directing the flow of information from various clients to improve our product and make it relevant to changing trends.• Generating new business from existing customers in assigned portfolio.• Complying with requirements of all relevant risk management policies. Show less