Experience

• 

  Cognizant

  Jan 2019 - Feb 2022

  As a Programmer Analyst Trainee, I leveraged my expertise in Robotic Process Automation (RPA) to accomplish the following:•Conducted thorough root cause analyses to perform issue resolution within existing RPA code across HR, HCM, MDM, and GR/IR processes.•Leverages Stakeholder Analysis to successfully deliver RPA solutions that met stakeholders’ expectations and industry quality standards within agreed-upon timelines.•Collaborated closely with diverse teams to ensure timely delivery of automation projects to stakeholders.•Developed interactive Kibana dashboards to enhance stakeholders’ visibility into RPA bot performance, providing live metrics for informed decision-making. Show less

  • Programmer Analyst

    Jun 2020 - Feb 2022

  • Programmer Analyst Trainee

    Jul 2019 - Jun 2020

  • Internship Trainee

    Jan 2019 - Jun 2019
• 

  Infosys

  Feb 2022 - Aug 2023

  Associate consultant

  •Spearheaded the implementation of RPA solutions for HR and Finance departments for leading US clients by consulting in optimizing payroll and onboarding processes and facilitating transition from manual to automation.•Designed and executed deployment plans for RPA solutions, aligning automation features with production server availability.•Managed planning and execution of a critical technology transition from Internet Explorer to Edge or Chrome for RPA processes to meet the new security compliances.•Actively engaged with client for requirements gathering and prioritized solution delivery to improve client satisfaction thereby earning client goodwill. Show less

• 

  Varsity tutors, a nerdy company

  Oct 2023 - now

  Student tutor

  As a Student Tutor at Varsity Tutors, I am responsible for simplifying complex IT concepts by conducting needs analysis to ensure that students of all skill levels could understand and engage with the material leading to performance improvement. I developed a goal-oriented tutoring approach that emphasized critical thinking and problem-solving skills, enhancing both academic and practical understanding for students.🌟Key Achievements🌟• Implemented problem-solving and critical thinking exercises into tutoring sessions, boosting student's abilities to apply theoretical knowledge in practical scenarios to help them perform better in school or college. • Fostered an inclusive and collaborative learning environment, increasing student participation and retention of material through tailored, real-world IT examples drawn from personal professional experience there by achieving an average student rating of 4.8 / 5.0 from 50+ students. • Enhanced communication effectiveness, adapting teaching strategies to meet diverse learning needs, thus improving students' comprehension and interest in IT subjects there by increasing the average session per client by 25% aiding revenue generation for Varsity Tutors. Show less

• 

  Dll

  Jan 2025 - now

  Digital transformation co-op