
Timeline
About me
Director of Commercial Solution Deployment and Customer Success @Cencora | Lean Six Sigma, Certifed Product Manager
Education

Kaplan college-palm springs
2005 - 2006Pharmacy technology pharmacy technician/assistant
West coast university
2015 - 2016Master’s degree healthcare administration and management 3.95
California state university, northridge
2011 - 2014Bachelor’s degree public health
College of the desert
2009 - 2010Associate’s degree liberal arts and communication
Experience

Walmart
Oct 2006 - Sept 2015Regional operations - purchasing - pharmacy tech•Assist with business operations objectives and new program initiatives. •Monitor and resolve problems in the prescription fulfillment process with required information such as third party claims (private, state, federal insurance). •Process and maintain pharmacy inventory. •Identifying situations requiring a pharmacist action and resolution. •Promote and maintain pharmacy professional reputation and provide patients/ customers with pharmacy products and services in accordance with local, state and corporate policies by assisting the pharmacist in prescription fulfillment process. •Maintain proper knowledge of State and Federal regulations.•Collaborate among co-workers and train new associates.•Maintain constant continuing education, expectations and adopt to changes on a revolving base. Show less

Ventura county public health
Oct 2013 - Aug 2016Ventura county public health
Pacgenomics
Apr 2015 - Aug 2015Executive administrative assistantOversee front office.Coordinate vendor delivery and pickup. Generate calls for outstanding balance, billing and collections.Coordinate CEO schedule.Provide administrative assistance and smooth operations of front office.Scheduled and maintained complex calendars. Arrange and coordinated travel plans. Reconciled invoices and expense reports. Assisted with presentations and sales meetings. Maintained highly confidential records and files.

Amerisourcebergen
Sept 2015 - Mar 2022Directly support and manage large Strategic IDNs (territory of $1B+) with issue resolution, strategic initiatives; including: contracting, delivery, rebating and credits, utilizing data analytics in support of customer initiatives and projects.Maintain strong relationships with existing customers across all levels of the Health System enterprise (C-suite) ensuring continuous implementation of targeted programs and solutions. Directly responsible for managing projects and initiatives targeted at customers.Proficient in SAP, Salesforce, BOBj, Data Analytics, Microsoft Office, Pharmacy Business Operations and Sales. Show less •SAP/IBM data integrity - Account Set up•Directly support Sales Associates •340B Subject Matter Expert •Large health system transition projects (onboard new customers)•Proficient Knowledge of CRM •Collecting, validating, and ensuring regulatory compliance-Federal DEA, State Board of Pharmacy, State Controlled Substance.•Ensure contracts and credit are set up completely and accurately.•Implement and run audits to ensure validity.•Conducts daily maintenance and troubleshooting to maintain data accuracy in various systems.•Setups, changes and approvals to ensure compliance with SOP's.•Assists regional customers and associates with problem resolutions.•Interacts with all levels of the organization for requests related to delivery, programs and services, contracts, sales, finance, CSRA, and corporate departments.•Train new associates.•Verification of proper authorization for divisional and/or regional maintenance requests on existing accounts, group purchasing organization(GPO) affiliation. Show less
Manager Account Experience/Management - Health Systems
Sept 2019 - Mar 2022Strategic Accounts Specialist- Health Systems
Feb 2018 - Sept 2019Regional Customer Maintenance Specialist - Data Integration
Sept 2015 - Feb 2018

Cencora
Feb 2022 - nowDirector of Commerical Solutions/Product Deployment
Mar 2024 - nowProduct Development and Deployment- Pharmacy Purchasing Coach
Feb 2022 - now
Licenses & Certifications

Pharmacy technician
California board of pharmacy
Black belt certification (bb)
Villanova university
Apexus university
Apexus llc
Certifed product manager
Aipmm the association of international product marketing and management
Lean six sigma green belt certification
Amerisourcebergen- View certificate

Certified safe® 5 product owner/product manager
Scaled agile, inc.Dec 2022 - View certificate

Certified safe® 5 scrum master
Scaled agile, inc.Apr 2022 
Volunteer Experience
Safe kids - Health Promotion
Issued by Ventura County Public Health
Associated with Tatiana Tsybulevsky MHA CSM CPMBoard Member - Regional Secretary/Fundraiser Coordinator
Issued by AYSO
Associated with Tatiana Tsybulevsky MHA CSM CPM
Languages
- enEnglish
 - ruRussian
 - spSpanish
 
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