Rebecca Bolaji Kalasuwe - Social Media Manager | Community Manager | Content Creator | Advocacy | Customer Service Advisor | Leadership

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Rebecca bolaji kalasuwe

Stockton-On-Tees, England, United Kingdom

+91 xxxx xxxxx

[email protected]

166 followers

Timeline
Aug 2015 - Apr 2022
Cusomer seevice Teller
Zenith Bank Plc
Lagos, Nigeria
Current Company
Oct 2023 - now
Customer Service Agent
Lemon Contact Centre 🍋
About me
Social Media Manager | Community Manager | Content Creator | Advocacy | Customer Service Advisor | Leadership
Education
- Abia state university
  2008 - 2012
  Bachelor of arts - ba mass communication/media studies
- Teesside university
  2023 - 2025
  Master's degree digital communication and media/multimedia
Experience
- Zenith bank plc
  Aug 2015 - Apr 2022
  ▪︎Opened all forms of account▪︎ Customer satisfaction and solving account related issues that brought about more referrals from customers.▪︎Confidentiality of customers information, data and banking details▪︎Sales of bank products and services.▪︎ Enrolled customers on banking apps. Carried out all forms of cash deposits and withdrawals, ATM reconciliations, cash counts and front line customer service
  - Cusomer seevice Teller
    Jan 2020 - Apr 2022
  - Bank Teller
    Aug 2015 - Dec 2019
- Lemon contact centre 🍋
  Oct 2023 - now
  Customer service agent
  Using sale force CRM to raise jobs for facility management companies.Using the engage portal to record absences.Taking calls for law firm companies as their reception desk.
Licenses & Certifications
- Csm fundamentals
  Customersuccessu.org
  Jul 2024
- Alx virtual assistant course_honors
  Alx_africa
  Sept 2022
  View certificate
Volunteer Experience
- Tribe Leader
  Issued by Dominion City Church on Dec 2018
  Associated with Rebecca Bolaji Kalasuwe