Experience

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  Think shift

  May 2014 - Oct 2014

  Accounts and marketing intern

  I helped to manage clients from the agriculture industry and also supported them elevate their business through marketing and communications. I have worked specifically with Monsanto's Canada projects.- Supported manager with small and large-scale execution of projects,campaigns, special events, social media, print production, copy writing and press release writing.- Relayed communications to creative team.- Managed small projects from clients.- Documented meeting notes and shared information with the team.- Ensured projects stayed within budget.- Produced work requests, estimates and purchase orders.- Attained quotations related to outside agency.- Elaborated marketing projects / actions aimed at brand positioning: through projects, market analysis, brand communication, analysis of consumer related research.- Experience in creating briefings and interface with advertising agencies and events.- Knowledge in development of budget, budget control.- Forecasting monitoring.- Brand and Culture Alignment - Branding from inside out- Business Strategy- Inbound Marketing (website, digital and apps)- Analysis and Feeding of Social & Digital Marketing Show less

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  Sesi-sp - serviço social da indústria

  Aug 2017 - Jan 2019

  •Responsible for the marketing strategy of a portfolio of clients of approximately 300 medium and large companies that contribute to the SESI / SENAI System. Work based on data analysis, sales funnel with the development of market research, penetration strategies, competitor analysis, health services pricing, work safety, sales strategies, visual management based on the SCRUM methodology and also with the development of a team of four partner-peers. • Consultative sale to the industries of a digital platform to attend eSocial. • CRM platform management through accounts, leads, opportunity, sales volume and tactical plan assessments. • Participation in fairs, congresses and other corporate events with the dissemination of the SESI-SP brand. Creation and / or rectification of standardized legal instruments for the service to companies (terms, agreements, contracts, proposals and standard attachments), as well as for City halls, educational institutions and / or other bodies. Show less Development of process improvement during Job Rotations: • Financial - Annual Budget Planning, Supplier Quotations, Budgetary Charts, Purchases, Accounts Payable, Accounts Receivable, Bank Reconciliation, Tax Payment and follow-up of Planned Expenditures x Realized. • Administrative - Mapping of internal processes with critical analysis of the efficiency of regional units with implementation of continuous improvement. • Human Resources - Processes of Admission, Resignation, Frequency Control, Absenteeism, Clearances, contemplating validation for e-Social. Rh process training for employees of a unit. • Sales / Market - Customer portfolio follow-up, Sales Funnel, Sales Tactical Plan, CRM, BCG matrix, SWOT and 5W2H for Project restructuring of the market area with implementation of Regional Poles and follow-up of new KPIs , Contribution Margin, Medium Ticket, NPS, among others) • Works Management - Third-party contract management, bidding processes and their various modalities, redesign of the flow chart and the internal processes of the area through the Bizagi tool. Show less

  • Analista de Gestão Sr

    Aug 2018 - Jan 2019

  • Management Trainee

    Aug 2017 - Aug 2018
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  Carrefour

  Feb 2019 - Jan 2020

  Strategic projects and process analyst

  Responsible for mapping in detail the processes and changes involved in projects and building a schedule that adheres to the company's needs;Construction of business case for projects, including costs involved (CAPEX and OPEX) and qualitative and quantitative gains;Execution and manipulation of reports to define, generate, determine, monitor and report performance indicators; Monitor theimplementation of the project and ensure the transfer of activities to the business areas; Carrying out status reports on projects, actions and indicators in the area;Focus on planning and implementing projects in the Supply chain area. Show less

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  Itau unibanco

  Feb 2020 - Jan 2024

  Participation in key moments in day-to-day business to create partnership relationships with leaders. Understanding context, model of business and main business levers.Role in conflict resolution and negotiation with different hierarchical levels. Construction of organizational design solutions.As the People Consultant, the objective was to maintain the sustainability of the business by mediating: the impacts on organizational culture, climate, employee development, Talent and Acquisition (T&A) and promoting internal coaching with employees in the universe of contexts of my service: Operation , Product and Technology. Training and Development (T&D) of teams for the universe of agile methodologies. Recruitment and Selection (R&S), career plan for the new Product team and performance management.Conducting presentations and dynamics in executive forums. Identification of possible blockers and/or enablers for sustainable business evolution. Alignment and prioritization of Consulting services offered for the business (Product Management, Strategy, Behavior, Flow Management and Organizational Design) and from the perspective of HR subsystems. Support leaders in daily challenges in managing their teams, related to performance, engagement, conflict resolution; 1:1. Manage transversal processes within the area, such as 360 performance management, promotions, engagement surveys; Monitor process data and also turnover, performance and motivation in teams through qualitative and quantitative information, to take actions and decisions, together with leaders, that improve the permanence and performance of the area.Regarding the Agilista pillar, we implement the best agile practices: QBR cycle, leadership awareness, people change management plans, best practices and ceremonies. Our objective as a Specialist was to accelerate results, enable the business, and encourage transformation in people and the organization. Show less I worked as the product owner of a squad linked to the digital transformation process and agency relief.We are responsible for the in-app check deposit, money order, money order check and cashier's check product. Pthinking about anew branch model and integrated into the bank’s transformation projectWe work in partnership with other squads in the development of the SVR platform project (Receivable Value Systems) - BACEN.Our participation is mainly focused on returning credits to customers with whom we have an active relationship before reporting to the regulator. There were around 800 thousand payment orders of various amounts fulfilled and returned systematically (technology) to our customers. Communication governance through push and warning in the app, email marketing. We work in partnership with different stakeholders (product, mkt, legal, IT, compliance, operations and accounting). I also served as a PM in the accounts and fees community. Our squad's Business Service was in maintaining current accounts for Individuals and all backend modernization projects and digitalization of the functionalities responsible for the current account maintenance processes in AWS. I was involved in initiatives to digitize current account maintenance functionalities: Upgrade Personallité, Inclusion, Exclusion of Ownership and change of agency. Show less I worked as a People Consultant in the Operation Transformation Program. As a member of the Accounts and Fees community, I supportedthe Current Account Onboarding squad and infrastructure operations. Agency exemption initiative with efficiency gains and savings of 33M in softmoney and 12M in hardmoney.As a People Consultant, I promoted courses and workshops, with the intention of disseminating knowledge in the bank. (Multiplier. Around 200 employees impacted with Problem and Solution Methods, Lean and OFM Workshops. Qualification of Process Engineers - Assessment evaluation and listing of positions - Recruitment & Selection of a pool of around 50 analysts. Interviews based on skills matrix (hard skills and soft skills) with data analysis. Role of supporting the Governance of the Operations Transformation Program, participating as an asset in the Change Management process. Responsible partner for the training fronts and design of HR product solutions for Operations such as: Badges, Skills Center, Specialist Track, Process Eng Assessment and other solutions for Operations.Analysis of HR Indicators (area turnover, number of trained employees, retention rate, e-NPS, l-NPS, climate and well-being). Experience in building and executing talent management strategies connected to business needs.Responsible for supporting the Build and Run of the Operation through: Diagnosis, Process Reengineering and Development/Implementation with a technical bias in the Transformation Program squads. AS IS and TO BE Process Mapping: VSM, BPMN, value chain, Customer Journey and Service Blueprint. Creation of KPIs, OKRs, PDCA cycles and Design Thinking practicesTraining & Development front for process engineers through courses and workshops based on the disciplines of CX and Lean Six Sigma. Knowledge in Portfolio Management and scaled Agile. Tutoring on projects for Green Belt certification Show less

  • Human Resources Business Partner

    Feb 2023 - Jan 2024

  • Product Manager

    Sept 2021 - Feb 2023

  • Human Resources Business Partner

    Feb 2020 - Aug 2021
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  Grupo boticário

  Mar 2024 - now

  Hrbp - human resources business partner- specialist ii

  Business Partners who serve Squad de Gente with the aim of leveraging results from the perspective of Organizational Design: strategy, capability, people, structure, technology, governance, processes and incentives. Projects addressed together with the areas: Remuneration, R&S and People Planning. Responsible for: Supporting leaders in daily challenges in team management: related to performance, engagement, culture, HR policies and processes; Execute a lifecycle approach to talent management with a focus on recruiting, onboarding, developing, moving and retaining talent; Understand organizational challenges with managers and based on them plan Assessment and Organizational Design interventions; Application of Organizational Assessment: identify problems, their root causes and uncover opportunities through an approach centered on the internal customer, through interviews, analysis of data, benchmarking and hypothesis testing; Propose a solution to the challenges encountered through the review or creation of capabilities, work flows, structure and combine them with appropriate incentives as well as people (skills, abilities, attitudes, experiences); Plan and execute span of control, layer and job distribution analyses; Show less