Experience

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  Infosys

  Jun 2005 - Jun 2009

  Sap hr consultant

  Handled various projects as a SAP HR functional consultant. The projects were Maintenance and Support projects, and spanned across Automotive and Banking domains. The typical responsibilities were:1) System Study and Document (SA and Config ) preparation for the client2) Carrying out Test Execution to validate System Enhancement3) Test design and Regression on SAP HR for the enhancements as identified.4) Project Management Activities like ensuring the connectivity offshore, training sessions for resources, getting trained from the client, and the day to day ticket handling etc. Show less

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  Infosys

  Nov 2009 - May 2011

  Process consultant

  1) Assisted projects during Project planning phase.2) Defined Quality goals and devised the quality plan for projects to attain those goals. 3) Helped setup Configuration Management and Defect prevention activities. 4) Participated in project kick off meetings ensuring that the team is well aware of the process and standards to be followed.5) Conducted periodic Compliance checks on projects to ensure adherence to standards and processes. 6) Provided a Comparison of projects to CMMi models and assigning a CMMi level rating to projects. Identified non-conformance and ensured their closure. 7) Managed a team of 2 Associate Process Consultants8) Facilitated Project closure activities, submission of project data in central databases for future references and goal setting.9) Provided pre-sales support by preparation of approach documents and presentation to clients. 10) Conducted Process trainings at project and division level as a part of Induction trainings. 11) Assessed opportunities for Six Sigma implementation across projects and practices and successful converted an opportunity that saved the client 200,000 USD annually. Show less

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  Qualitykiosk technologies pvt. ltd.

  May 2011 - Jun 2016

  Managed Quality Assurance across CRM and digital space for Tata Motors Ltd. Set up a TCoE within TML to drive agile release cycles monthly. Primary responsibilities included project management, process development and improvement, team leadership & mentoring, workload balancing and metrics analysis.Strategized Automation across the account to remove dependence on manual effort and reduce TAT for the client, and thus passing value to the end customer by allowing more enhancements to be pushed release on release. Drove change in the way testing was perceived by making each cycle more holistic, incorporating Handheld devices, CORDYS portals, Siebel Portals and a range of browsers in every release. Mitigated risks by making and driving RACI across all client partners.Set up a Digital Laboratory at Tata Motors and introduced the concept of Left Shift in testing. Test Strategy for quality assurance introduced at Requirement Gathering phase to allow early inputs in application development. Application testing moved from Functional Testing to Customer Experience Testing involving scorecard for each application against Device compatibility, UI/UX, and Usability parameters.Responsible for Business development within the account and outside. Networking with client senior management to identify opportunities and provide value propositions. While at the same time respond to proposals from other automobile prospective clients and manage smaller projects for each. Show less Lead the biggest performance Testing engagement for QualityKiosk in Middle-east for RAK Bank. With the Finacle Implementation, the surrounding channels, middleware and systems were being upgraded and each was a separate parallel project and demanded a sign off individually and as a whole vis-a-vis performance benchmarks.Thus, for the duration of this project, the following were some activities carried out:1. Lead a team of 15 people working across 16 applications.2. Develop performance test strategies, scenarios and Project Plans for the clients.3. Understanding the business workflow, system architecture from the clients.4. Identified high-risk areas of the system architecture by collaborating with development and support teams and present the results to stakeholders. 5. Analysis of performance test report and identifying bottlenecks in the applications.6. Coordinated, summarized, communicated and presented the analysis to key stakeholders.7. Responsible for status reporting, client communication & coordinating with other project managers8. Preparing Presentation for clients post completion of engagements and identifying gaps and other opportunities for improvement / new business. Show less

  • Program Manager

    May 2012 - Jun 2016

  • Senior Consultant (Performance Testing)

    May 2011 - Apr 2012
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  Transunion

  Oct 2017 - Jul 2019

  Project manager

  Manage multiple clients and product implementations through short Agile projects driven by SCRUM methodology. Partner with Product Managers, Product Owners, and Technical Leads to identify known/anticipated features, priorities and delivery estimatesIdentify and manage dependencies across technology ecosystem (spanning Agile Release Trains) to ensure delivery alignmentTake accountability for program level budget and staff forecasting for solutions deliveryCoordinate integration, planning, and delivery across operational and business-facing teams to ensure holistic success of complex projectsDrive collaboration across teams and departments. Address issues upfront, define alternative solutions, resolve conflict and create lasting, productive partnerships with clients.Mentor and coach teams on Agile methodology and Scrum values and processEnsure that release deliverables are submitted and that quality standards defined by the team are consistently met (per acceptance criteria and definition of done) Show less

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  Epam systems

  Jan 2022 - Jul 2022

  Scrum master