Mohammad Ali Shaikh

Mohammad Ali Shaikh

Customer Service Representative

Followers of Mohammad Ali Shaikh149 followers
location of Mohammad Ali ShaikhMumbai, Maharashtra, India

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  • Timeline

  • About me

    Assistant Store Manager at Aditya Birla (Allen Solly) | Assistant Store Manager (Rookie Brand Nike, Levi's, Jordan, Hummel,kids wear EBO | Sr.Fashion consultant ( Nike,Store VM,Store Trainer) Advance excel Trainer

  • Education

    • Smt. K.G. Mittal Institute Of Management Information Technology and Research

      2014 - 2017
      Bachelor of Commerce - BCom Marketing/Marketing Management, General
  • Experience

    • Call2Connect

      Mar 2013 - Jul 2015
      Customer Service Representative
    • Saffron Lifestyle Traders Pvt Ltd

      May 2017 - Aug 2019
      • Sr Fashion Consultant (Nike Brand)

        Apr 2018 - Aug 2019
      • Fashion Consultant (Nike Brand)

        May 2017 - Apr 2018
    • RJCORP

      Sept 2019 - Feb 2022
      Assistant Store Manager (Rookie Brand )

      (working in Rookie brand associated with Nike , Levi's, Jordan, Hummel, Converse )• Ensured smooth operations, conducted daily briefing, and monitored the roster of the retail stores.• Prepared reports about sales, customer service, accounts, and logistics for weekly retail reporting.• Maintained a tight control on discounting and giveaways/discontinued products.• Continued to grow the database of VIPs and ensured a high retention rate.• Participated and supported in all marketing initiatives to maximize the opportunity to introducenew products to the clients.• Established good synergy with the Visual merchandise team.• Responsible for the stockholding and shrinkages of the stores.• Monitored model stock and clustering to achieve sales targets.• Identified ways of depleting discontinued or slow-moving regularly.• Provided exemplary sales performance and high standards of customer service excellence.• Supported and increased boutique customer database (CRM).• Ensured the team has adequate follow-up with all VIPs. Show less

    • Aditya Birla Fashion and Retail Ltd.

      Feb 2022 - now
      Assistant Store Manager (Allen Solly Brand)

      • Ensured smooth operations, conducted daily briefing, and monitored the roster of the retail stores. • Prepared reports about sales, customer service, accounts, and logistics for weekly retail reporting. • Maintained a tight control on discounting and giveaways/discontinued products. • Continued to grow the database of VIPs and ensured a high retention rate. • Participated and supported in all marketing initiatives to maximize the opportunity to introduce new products to the clients. • Established good synergy with the Visual merchandise team. • Responsible for the stockholding and shrinkages of the stores. • Monitored model stock and clustering to achieve sales targets. • Identified ways of depleting discontinued or slow-moving regularly. • Provided exemplary sales performance and high standards of customer service excellence. • Supported and increased boutique customer database (CRM). • Ensured the team has adequate follow-up with all VIPs. Show less

  • Licenses & Certifications

    • Frontend Fundamentals

      Pirple
      May 2020
      View certificate certificate
    • Nss

      Mumbai University Mumbai
    • Sponsored ads foundation certificate - india

      Amazon
      May 2021
  • Honors & Awards

    • Awarded to Mohammad Ali Shaikh
      Star performance of the month Nike March 1, 2019 Entire Assessment Year 2018-2019
    • Awarded to Mohammad Ali Shaikh
      Fashion consultant of the month MD December 1, 2018 This honore i get highest TGT vs Achievement
    • Awarded to Mohammad Ali Shaikh
      Student of the year Dr. shubhashini arya May 1, 2017 This award I will get to top academic year performance win all the competition 6 intra competition, 3 sports, 1 inter college competition
    • Awarded to Mohammad Ali Shaikh
      Top Quality HR September 1, 2013 This certificate of call audit of customer entire month is 100℅ . the reason I get this certificates