Experience

• 

  Hewitt associates llc

  Feb 2010 - Aug 2015

  Duties • Monthly Pension Processing• Pension and Payment Reconciliation• Calculating complex Final Average Pay and Lump sum Calculations• Monthly and Annual Reconciliations for all pension plans• Late and Early Retirement calculations• Processing pensions for Qualified and Non-Qualified pension plans• Resolving end client escalations • Updating Pension/ Pay data on employee accounts• Administering Subpoena estimates and retirement calculations • Managing workflows and ensuring FCR and maintaining a 2 days TAT• Creating SOP’s for documentations• Discussing Client Matrix with the team• Resource and capacity planning for the team• Identifying and Reporting system defects to the tech team and working on a fixSkills Acquired• Multi-tasking and time management • Team Player• Employee relation administration • Knowledge and experience with MS Office software• Project Management and excellent communication skills• Independent thinker and Attention to detail • Problem solving and resourceful thinkingAwards and recognition • Benefit Wizard March 2015 – for dedication and commitment to deliverables• Gold Award for Execution July 2014- for supporting a special business requirement in addition to the current roleProjects handled as an Operations Manager• September COLA increase – Lead the Cost of Living adjustment increase project for both Sep 2013-2014 and Sep 2014-2015 for about 2500 retirees population• Transitioned Payments and Reconciliation - Transitioned the monthly annuity pension payroll for 11000 Retirees with Reconciliation and off-cycles to the shared services team in order to have a smooth and a faster processing which also increased capacity within the operations team. Show less Duties• Researching complex participant benefit issues and formulate resolution and recommendations by fact pattern and applying Plan Provisions at best practices.• Conducting system edit clean ups including research and determining reasons for errors and training/mentoring subordianates and other shared services.• Resolving complex retirement calculations • Initiating Retirement and proof reading documents for the kitAwards and recognition• Gold Award for Client Value Jan 2013 – For proactively meeting client expectation and taking initiatives to improve the value and efficiency of the services provided• Gold Award for Unmatched teams Oct 12- Dec 12 – For working together and scaling new heights in achieving successful business results Show less

  • Benefits Operations Manager (US HR and Payroll)

    Apr 2014 - Aug 2015

  • Senior Benefits Administrator

    Mar 2012 - Mar 2014

  • Benefits Administrator

    Feb 2010 - Mar 2012
• 

  Good group hospitality

  Mar 2017 - Apr 2018

  Hr & payroll advisor

  To coordinate and manage end to end payroll processing and human resource functionality including overseeing the weekly payroll process for over 300 employees, managing payroll accounting, organizing employment contracts, managing the Group's HR policies and processing supported work visas for Good Group and its related entities.1. Payroll • Overseeing the weekly payroll function for Good Group Limited, other related entity as required. o ensuring efficient, accurate and timely entry of the Group’s weekly timesheets as required into the payroll systemo ensuring all staff tabs are imported into the payroll software and deducted accurately from employee’s weekly pay• Regularly review NZ payroll legislation changes and implement as required.• Maintain confidentiality at all times and adhere to the NZ Privacy Act 1993. • Prepare wage reports to applicable management in a timely manner each week. • Prepare PAYE returns and ensure payments are made to the IRD on time. Respond to requests from Authorities as and when required (e.g. ACC, IRD, WINZ information requests). • Manage employee payroll related queries. • Manage requests relating to payroll from Managers. 2. HR • Manage and maintain the Group’s HR policies• Prepare Employment Agreements ensuring the latest template is used• Liaise with key advisors on HR legislation changes and ensure the impacts are understood and adopted by Good Group• Provide guidance/assistance to managers on all HR matters including misconduct and performance management• Management of position descriptions, letters to employees, HR letter templates etc. • Manage company recruitment advertising through appropriate channels depending on the role including the Good Group website careers page, the Lakes Weekly Bulletin, SEEK and Trade Me.Comprehensive understanding of New Zealand payroll, employment and health & safety legislation Show less

• 

  Crombie lockwood

  May 2018 - May 2021

  Hr & payroll advisor

  • Processing and Managing Payroll for 900 employees• Ensuring all payroll transactions are processed efficiently• Collecting, calculating, and entering data in order to maintain and update payroll information• Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this• Resolving payroll discrepancies• Maintaining payroll operations by following policies and procedures• Developing ad hoc financial and operational reporting as neededAnswering and resolving payroll queries Show less

• 

  Restaurant brands ltd

  May 2021 - Feb 2022

  Senior hr & payroll advisor
• 

  Remote

  Mar 2022 - now

  Hr & payroll partner(apac/noram/emea)