
Timeline
About me
Helping AI-curious business owners. Content creator and strategist, Findability Ninja, multipotentialite, website builder, and entrepreneur
Education

Neighborworks training institute
2009 - 2009Management and leadershipActivities and Societies: Managing Your NonProfit for Results Marketing Your Programs and Organizations Also attended 1 day social media symposium

Neighborworks america training institute
2008 - 2008Community buildingCommunity Building Principles & ApplicationBuilding Communities from the Inside OutEvaluation Strategies for Community Building

Neighborworks america training institute
2006 - 2006FundraisingHow to Raise MoneyLaying a Foundation for FundraisingStrategic Thinking and Planning

City college, norwich
1978 - 1980Associate's degree medical office management/administrationTopics: Typing, medical shorthand, audio transcription, medical terminology, bookkeeping, commerce, English language and effective speaking - Passed with Credit * Medical Secretarial Diploma * Typing: 70 wpm - Shorthand: 120 wpm

North drive international high school, yarmouth
1976 - 1978Obtained english language; english literature, biology, geography, needlework and french
Thorpe house school, norwich
1967 - 1974
Experience

David rice hospital
Jun 1980 - Feb 1981Personal secretary to consultant psychiatrist* Dictation and transcription of patient case notes * Maintenance of patient files

Self
Jan 1981 - Jan 1985MiscellaneousVarious jobs while working my way around Australia - shed handing, factory work, farm

James hardie industries
Jan 1983 - Jan 1985SecretarySecretary to NSW State Sales Manager

Amalgamated metal workers union
Jan 1985 - Jan 1987Receptionist/office assistantNot really Information Services, there was no choice for "Union"!When I was there, it was the AMWSU (S being for Shipwrights!), the office in Parramatta also served as the regional office for the BWIU, AFS, OPDU and a number of other smaller unions. I loved this job!

Steve watt construction
Mar 1990 - Feb 1991Secretary* Secretary to five Project Managers * Routine secretarial duties, typing sub-contracts and follow-up correspondence, obtaining quotes from source companies for the purpose of tendering * Relief switchboard duties as needed

Australian services union - airlines branch
Sept 1991 - Aug 1998Production of union newsletters and quarterly journal * Payroll for 10 employees in four locations * Reconciliation of union bank accounts * Direct debit of members union dues on a two-weekly basis * Accounts payable * Maintenance of personnel records with respect to salary variations, annual leave, sick leave, etc. * Liaison with management and accountant * Organization and notification of Executive and Branch Council meetings to relevant members * Preparation of Minutes of Executive and Branch Council meetings * General secretarial duties, relief switchboard duties, answering member queries Show less
Office Manager
Sept 1992 - Aug 1998Receptionist
Sept 1991 - Sept 1992

Chestnut health systems
Apr 2000 - Feb 2001Receptionist* Meet and greet clients * Contact clients with appointment reminders * Schedule appointments for clients * Pull files for next day's appointments

Snootyvixen jewelry
Jul 2000 - Nov 2012OwnerAs a lampworker and jewelry maker, I design contemporary pieces that sometimes incorporate repurposed vintage jewelry.My designs are usually simple, yet not plain. The effective use of color and contrast keeps my jewelry fresh and exciting.

Self employed
Jan 2005 - nowSocial media | research | wordsmith | content strategy | local marketing | wordpressThere are many words to describe my current endeavors - wordsmith, author, creative, strategist, community manager, and more! Managing 10 Twitter feeds and 6 Facebook profiles probably qualifies me as "juggler" too! An independent blogger, and contributor to the blogs of others, my writing style is fresh and relevant, with all content thoroughly researched.Did I mention how much I love research? or how I'd love to help you improve your website using a fresh content strategy? Build you a new website?Need an article for your blog or newsletter? You can rely on me to give you what you need, perfectly optimized for your reader! Show less

Mid central community action
Mar 2005 - Jun 2008Fiscal office assistant* Data entry of accounts payable, cash receipts, purchase orders and journal entries * Bi-weekly payroll * Monthly collection of rent from supportive housing units * All agency banking

Mid central community action, inc.
Jul 2005 - Nov 2010* Coordinated resource development in accordance with strategic plan.* Designed, produced and distributed agency printed materials, including marketing brochures, the Observer newsletter and the Annual Report. * Approved print dockets (proofing for correct terminology, spelling, grammar and general aesthetics.)* Created and maintained organization's website. * Assisted in formulating strategic plan. * Formulated resource development plan, and evaluated on a monthly basis. * Maintained constituent records using Sage Fundraising 50.* Recruited members for Development Committee.* Met with Development Committee monthly. * Processed gifts and sent thank you letters. * Planned and executed inaugural Annual Appeal. * Maintained donor files.* Planned and coordinated special events as requested by the Development Committee and Program Managers.* Planned and coordinated annual fundraising dinner. * Researched and applied for new grants as applicable. * Represented the agency at various meetings and speaking engagements. * Maintained organization's Twitter and Facebook accounts. Show less * Coordinated resource development in accordance with strategic plan.* Designed, produced and distributed agency printed materials, including marketing brochures, the Observer newsletter and the Annual Report. * Approved print dockets (proofed for correct terminology, spelling, grammar and general aesthetics.)* Created and maintained organization's website. * Assisted in formulating strategic plan.* Formulated resource development plan, and evaluated on a monthly basis. * Maintained constituent records using Sage Fundraising 50.* Met with Development Committee monthly. * Processed gifts and sent thank you letters. * Planned and executed Annual Appeal. * Maintained donor files.* Planned and coordinated special events as requested by the Development Committee and Program Managers.* Planned and coordinated annual fundraising dinner. * Researched and applied for new grants.* Represented the agency at various meetings and speaking engagements. * Maintained organization's Twitter and Facebook accounts. Show less
Marketing Specialist and Fund Development Associate
Jun 2010 - Nov 2010Development Specialist
Jul 2005 - Jun 2010

West bloomington revitalization project
Feb 2011 - Jul 2011Executive directorThe West Bloomington Revitalization Project is empowering community residents and revitalizing neighborhoods in West Bloomington, Illinois.Located in the heart of the city, West Bloomington is characterized by its high quality-of-life, empowered residents and deep sense of pride. Through partnerships and strong associations, and building on the neighborhood’s history and diversity, West Bloomington will be home to new jobs, homes, and vibrant public gathering spaces in a safe and welcoming community. Show less

Relylocal bloomington-normal
Nov 2011 - Jan 2013Social media manager, promoting local business in bloomington-normal, il to support local economyMarketing solutions for local businesses, aimed at keeping our hard-earned Bloomington Normal money in BloNo! Providing marketing and advertising opportunities including website content, SEO, coupon marketing, social media marketing, and more

Teksystems
Nov 2012 - Apr 2015Technical editorMy assignment involved knowledge article authoring and PLAID (Plain Language and Information Design) writing for a Fortune 50 company in Bloomington-Normal. The position morphed from "PLAID writer" to "technical editor" over the course of the assignment.The position involved relationship-building with business partners, in-depth knowledge of various project releases, and strict adherence to guidelines to deliver each project on time.During this assignment I became the designated site editor for the team SharePoint site. I also worked in eGain databases - not only editing content and publishing new content, but building new site structures for an FAQ project. This included creating topic structures and taxonomies, as well as working with the test teams to provide topic IDs for testing purposes in different test environments. Show less

Energy therapies alliance of central illinois
Jun 2013 - Apr 2015Reiki practitionerSupporting clients physically, emotionally, mentally, and spiritually through the practice of Reiki, an alternative and complementary therapy.

State farm
Apr 2015 - nowOracle dictionary analystEnsure Oracle Knowledge Advanced continuously returns the best possible answers to a user query as the company's needs and content change. This is achieved through comprehensive language tuning and content improvement.The workbench contains Dictionary Manager, and tools for user management, application testing, and quality monitoring.Dictionary Manager is used to create, find, and tune dictionary objects, such as concepts, rules, and intents, to determine what results Oracle Knowledge Intelligent Search returns as the best possible answer to a user query.The tuning process involves knowledge of InQuira Matching Language (IML) and Variable Instantiation Language (VIL), and applying IML to boost search rules.I also build and maintain AnswerFlows using Oracle Knowledge Answerflow. Show less

Ai salon
May 2024 - nowCommunity directorI facilitate and enhance community interactions, reflecting the ethos of the Salon and supporting its diverse, explorative spirit. I work with a team to manage and enhance community activities, moderate discussions, organize information, and support member activities and projects. I ensure the community remains dynamic, engaged, and inclusive as they play with generative AI, mindfully create, and generously lead.
Licenses & Certifications
- View certificate

2021 sje event volunteer
48in48Jun 2021 - View certificate

2024 social justice event
48in48Jul 2024 - View certificate

48in48 global event planning committee
48in48Oct 2022 - View certificate

Women's build event volunteer
48in48Apr 2023 - View certificate

2023 global event
48in48Oct 2023 - View certificate

Women's build event planning committee
48in48Apr 2023 - View certificate

2024 women's build event
48in48Apr 2024 - View certificate

Global event 2022
48in48Oct 2022 
Mailchimp foundations
Intuit mailchimpJun 2022- View certificate

Wbe22 volunteer
48in48Aug 2022 - View certificate

Social justice build 2022 volunteer
48in48Mar 2022 - View certificate

2021 global event volunteer
48in48Nov 2021 - View certificate

Ux foundations: content strategy
Lynda.comFeb 2019 
Ux foundations: content strategy
Lynda.comJul 2017- View certificate

Seo: link building in depth
Lynda.comJun 2018 - View certificate

2021 global event volunteer
48in48Jan 2021 - View certificate

Relational database fundamentals
Lynda.comMay 2016 - View certificate

2022 impact lab presenter
48in48Dec 2022 - View certificate

Developing your emotional intelligence
Lynda.comJun 2018 - View certificate

Direct-response copywriting specialist
DigitalmarketerOct 2018 - View certificate

Relational database fundamentals
Lynda.comMay 2016
Volunteer Experience
STEM Mentor
Issued by State Farm on Sept 2015
Associated with Vikki BaptistePlanning committee
Issued by 48in48 on Dec 2020
Associated with Vikki BaptisteCommunity Director
Issued by AI Salon on Jun 2024
Associated with Vikki BaptisteAmbassador Training/Speech Coach
Issued by Best Buddies International on Apr 2017
Associated with Vikki BaptisteCommunity Chair, ADE ERG
Issued by State Farm ® on Oct 2016
Associated with Vikki BaptisteWebsite build team member
Issued by 48in48 on Aug 2020
Associated with Vikki BaptisteWebsite build team
Issued by 48in48 on Oct 2020
Associated with Vikki Baptiste
Languages
- enEnglish
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