
Timeline
About me
Customer Service Manager | SAAS | Art Enthusiast & Film Photographer | Committed to Building and Maintaining Customer Relationships
Education

Харківський гуманітарний університет «народна українська академія»
2017 - 2020Bachelor's degree translation and interpreting (english and french)Kharkiv University of Humanities “People's Ukrainian Academy”
Experience

Vinted
Oct 2018 - Jan 2019Customer support professionalVinted is one of the largest online marketplaces in Europe and a community that allows users to buy, sell, and exchange second-hand clothing and accessories, making the process of buying and selling pre-loved fashion items easy and accessible.

Medeanalytics
Feb 2019 - Nov 2022Customer support specialistMedeAnalytics is a leader in healthcare analytics. Using a data fabric-enabled cloud platform the company's SaaS solutions run on cutting-edge innovation and enable measurable impact for healthcare payers, providers, and payviders.

Kallidus
Mar 2023 - Apr 2024Customer support analystSapling is an award-winning HRIS that helps capture important and helpful employee information, manage workflows and tasks, and more to make sure all teams are on the same page and know exactly what needs to be done during every step of the employee lifecycle.

Elevated signals
Oct 2024 - nowCustomer support manager
Licenses & Certifications
- View certificate

Ai for product management
Pendo.ioJul 2024
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