Experience

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  Vodafone egypt

  Jun 2011 - Apr 2012

  Customer service representative

  Take call from vodafone customers and answer there inquires and solve there problem and follow up when needed to make sure the problem solved

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  Smart lines

  Apr 2012 - Sept 2012

  Recruitment coordinator

  • Audit the scrutinizing of CV's and telephone pre-screening process and cycle.• Supervise and audit the archiving of soft and /or hard copies of CV's.• Receive all the job applications, sort and classify based on each profession, experience & qualifications in database for retrieval as and when required.• Make appointments for the interviews by schedules.• Supervise the technical tests and IQ tests for the candidates.

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  Awlad ragab - اولاد رجب

  Jan 2013 - Jul 2014

  Recruitment specialist

  • Filling the vacant positions in our existing branches whether blue or white collars and also pumping our new branches with the best calibers.• Making interviews with the candidates and deciding who will enter the 2nd or technical interview (according to the job's nature).• Supporting the Recruitment Section Head in implementing the recruitment's plan and objectives.• Responsible for the online recruitment through recruitment and social networking websites.• Responsible for the headhunting process through the known channels.• Responsible for arranging with the employment fairs and also represent our company through it.• Responsible for receiving the hiring documents from the accepted candidates and following up with them in the first three months. • Suggesting new recruitment channels and ideas.• Submitting weekly recruitment status reports to the Recruitment Section Head and when required.• Submitting monthly hiring report to the Recruitment Section Head. Show less

• 

  Kidzania

  Jul 2014 - Apr 2016

  • Supervise the functions of recruitment; search for and collect applications of potential candidates for KidZania employment.• Adhere to the recruitment procedures & policy from the stage of receiving the approved job requisitions, the search for the right candidates who match the job description required up to the stage of job joining.• Maintain and develop a solid application data base and classify the applications to ensure easy reference and accessibility.• Ensure a proper screening and short listing of applicants and conducting the first interviews before referring to the HR Director • Supervise and ensure the timely preparation of letter of appointment, Job offer & contract for new hires. • Coordinate with overseas recruiting agencies & provide them by required documentations to finalize the employment procedures for international employees. • Prepare the weekly, monthly, & yearly recruitment reports.• Liaises with line managers to ensure a full understanding of their requirements and preferences. • Execute pre-screening and/or final phone/face to face interviews for junior & mid-level posts & supports all parties in concern with assessment.• Coordinate with universities, events in relation to targeted hires.• Supervise & interact closely with staffing coordinator in charge of assigned hiresas well as continuous follow up with on-boarding.• Use external sources of recruitment aiming to attract the best possible pool of candidates.• Develop a pool of profiled CVs of suitable candidates in the different areas required for the company.• Make selection recommendation for departmental management• Prepare the recruitment adds in different media• Responsible for classifications and handling all CV's for hiring process.• Responsible for opening new recruitment channels ( Wuzzuf, Amcham, LinkedIn).• Working with ATS (OMS, Right).• Responsible for the Organizational Chart. Show less • Ensure the recruitment needs are met in a timely, cost effective and professional manner.• Partner with the business to establish hiring profiles and parameters. • Suggest proper medias for approaching the right candidates• Follow up and coordinate with recruitment channels.• Execute pre-screening and/or final phone/face to face interviews for junior & mid-level posts & supports all parties in concern with assessment.• Coordinate with universities, events in relation to targeted hires …..• Proactive coordination with departments for interviews.• Supervise & interact closely with staffing coordinator in charge of assigned hires as well as continuous follow up with on-boarding.• Implement the initial screening of and interviews for candidates• Use external sources of recruitment aiming to attract the best possible pool of candidates.• Develop a pool of profiled CVs of suitable candidates in the different areas required for the company.• Obtain references for the selected employees• Prepare the recruitment ads in different media• Responsible for classifications and handling all CV's for hiring process. Show less

  • Senior Talent Acquisition Specialist

    Jul 2015 - Apr 2016

  • Recruitment & Workforce Specialist

    Jul 2014 - Jul 2015
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  Nissan (elsaba automotive)

  May 2016 - Jan 2017

  Recruitment supervisor

  • Assist in the development of HR related material and documentation to ensure business requirements are met • Design HR policies, procedures and processes in line with organizational plans and requirements • Supervise the day-to-day operations of administration to ensure that work processes are implemented as designed and in compliance with established standards and procedures• Contribute to the preparation of the unit budget to ensure alignment with predefined budgeting processes• Monitor the overall performance of the section and ensure HR activities are continuously evaluated against performance measures• Participate in the setting of the HR functional plan and annual activities in line with the organizational plan• Oversee distribution and allocation of work tasks to staff within unit to ensure optimal utilization of resources and distribution of activities• Recruitment Conduct job-specific structured interviews and headhunting activities and provide recommendations and input to management on hiring • Conduct and run recruitment/promotional assessments for internal and external hiring purposes and provision information on results• Implement the manpower planning process and related requirements in line with the organizational/HR strategy Show less

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  National bank of egypt (nbe)

  Mar 2017 - Jun 2019

  Senior talent acquisition & employer branding specialist

  • Conduct HR interviews for the candidates.• Build a good relationship with the line of business.• Manage communications between applicants, hiring managers and others to keep all parties apprised of the status of each search.• Managing the retail account divided to 7 main areas all over Egypt, with 443 branch.• Responsible for the Employer of the choice project. • Responsible for all employer branding projects ( Internship campaign, Universities Graduation Ceremony Project, Future Leaders Project, The 100 Project )• Responsible for all Employer branding campaign. • Manage communications between the universities and the HR department.• Initiate relationship with all universities & Student Activities across Egypt.• Manage the participation in the employment fairs. • Organizing and interviewing the summer internship program.• Conduct a yearly analysis for all fresh graduates applicants “university, gender, address, channel and the Assessments result.• Participating in the assessment center for the English and logical exam. Show less

• 

  Egbank

  Jul 2019 - Feb 2020

  Hr business partner

  • Responsible for all HR aspects of Head office departments.• Conducts weekly meetings with respective business units.• Consults with line management, providing HR guidance when appropriate.• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.• Provides HR policy guidance and interpretation.• Develops contract terms for new hires, promotions and transfers.• Provides guidance and input on business unit restructures, workforce planning and succession planning.• Determine/submit headcount requirements and projections.• Recommend appropriate recruitment strategies (including internal search for suitable applicants and identifying talent)• Run exit interview for all resigning employees and ensure completing related documentation . Show less

• 

  Alexbank

  Mar 2020 - now

  • Act as a key strategic partner to senior executives and business leaders related to all Control Functions including (Internal Audit, Compliance & AML, Legal, CRO, CFO, BackOffice & Payments, HR & Organization and Physical Security & Logistics) • Lead a team of 4 HR professionals, providing guidance, coaching, and support in their daily responsibilities.• Develop and implement HR strategies aligned with business goals and objectives.• Drive organizational changes by planning and implementing structural changes, ensuring smooth transitions and effective workforce alignment.• Oversee the outsourcing of head office functions, including vendor selection, contract negotiation, and performance management.• Conduct interviews for managerial vacancies, both internal and external, ensuring the selection of qualified candidates who align with the company's values and strategic objectives.• Collaborate with other department heads to define talent requirements, develop succession plans, and identify high-potential employees for leadership development programs.• Develop and implement performance management systems and processes to drive a high-performance culture.• Analyze and interpret HR data to identify trends, gaps, and opportunities, providing insights and recommendations to senior management for continuous improvement.• Lead the annual profit share distribution and merit increase process, ensuring fairness, transparency, and alignment with company policies and performance metrics.• Monitor and ensure compliance with relevant employment laws, regulations, and Group policies, initiating corrective actions as needed.• Prepare reports and presentations for senior management, providing data-driven insights and recommendations to support decision-making processes. Show less • Develop Job Descriptions and ensure that they accurately describe each position's roles and responsibilities.• Update Organization Chart on a monthly basis and make sure they are in compliance with actual number of each division. • Assist in the relocation of certain qualifications of employees within Bank to fit in different positions where they could achieve better results. • Prepare analysis and provide recommendation regarding salary adjustments requested and promotions for employees in order to assist the management to take a decision accordingly.• Coordinate the training programs received from parent company and ensure it’s proper assessment & implementation.• Assessing & managing the details for attending employment fairs. • Managing the internal & external hiring in terms of screening & filtering CVs.• Conducting interviews for candidates to evaluate their qualifications against job description of the position.• Preparing Offer letters for approved candidates and follow up with them regarding their hiring documents & joining date. • Prepare and assess documents that includes probation period, contract Renewals, Exit Interviews, transfers and secondment from/to other divisions.• Manage the evaluation and execution of performance appraisal for managerial and non-managerial population.• Analyze the merit proposals given from business end to ensure consistency with criteria given. Show less

  • Senior Human Resources Account Manager - HRBP Manager

    Jul 2022 - now

  • Human Resources Account Manager

    Mar 2020 - Jul 2022