
Timeline
About me
Manager, Customer Development at The Mars Agency
Education

Northern kentucky university
-Bachelor of science marketing
Experience

Perfetti van melle usa
Jan 2002 - Aug 2006Associate Brand Manager
May 2004 - Aug 2006Primary Research Manager
Jan 2002 - May 2004

Empower mediamarketing
Aug 2006 - Apr 2008Research directorRecommended and managed marketing research projects, particularly media effectiveness studies, online advertising effectiveness, and ad copy testing.

Dunnhumbyusa
Apr 2008 - Apr 2010Senior associate - primary research - kroger teamConsulted with Kroger as well as internal teams (e.g. Comms & Media, Pricing/Promotion Team, Assortment Team) to recommend and manage both qualitative and quantitative marketing research projects.

Rgi, inc.
Apr 2010 - Nov 2012Account manager, shopper marketingEffectively developed and executed account specific integrated shopper marketing campaigns by providing thought leadership for the creation of “best in class” programs.

Dole food company
Nov 2012 - May 2018Drove thought leadership and strategy through the development of insight-based marketing solutions. Built and supported shopper retention and purchase frequency amongst the most valuable retailer and category households.
Senior Manager, Shopper Marketing - Central Region
Jul 2016 - May 2018Shopper Marketing Manager
Nov 2012 - Jun 2016

Quotient technology inc.
Nov 2018 - Mar 2022Built strong relationships with brands to grow existing business and encourage new opportunities.Leveraged a full suite of products (Promotion, Shopper, Media and Data) to bring the right solutions and insights to customers. Partnered with clients and internal cross-functional teams to deliver client specific solutions and support.Led the execution of campaigns, and delivered program performance and strategic insights that lead to better marketing, client satisfaction, and continued growth. Show less As part of the Operations and Client Services Team, delivered solutions for high-profile retailer client accounts. Supported Quotient's retail accounts by handling day to day client communications and producing client deliverables.Guided partners through the initial content creation process to ensure proper work flows are set up and functioning. Managed the process of approving and launching retail coupon content. Coordinated offer testing of Retailer's microsite, including new offer type set-ups, offer testing communication and updates and integration requirements.Assisted client with technical execution, program implementation and first-tier troubleshooting. Show less
Customer Success Manager
Apr 2019 - Mar 2022Retail Digital Campaign Manager
Nov 2018 - Mar 2019

The mars agency
Mar 2022 - nowManager, customer development-kroger
Licenses & Certifications
- View certificate

Customer success management fundamentals
LinkedinSept 2020
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