Experience

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  Med-view airline

  Aug 2011 - May 2012

  Administrative officer

  General administrative duties

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  Access bank school of banking excellence

  Jan 2013 - May 2013

  Trainee

  Best Trainee - International Trade & FinanceBest Trainee - Use of English in Business Writing

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  Access bank plc

  Jun 2013 - now

  • Responsible for a customer base of approximately 46,000 customers across segments and to ensure their financial needs, personal or business, are met with suitable products and services available in the Bank.• Adoption of the use of data analytics and RFM (recency, frequency, monetary) analysis to manage the customer base and recommend next best products to grow customers’ loyalty to the institution• Effective use of tools, policy, and motivated workforce to achieve financial and non-financial target within an expense budget and to be profitable. In the last three financial years my team was able to achieve over 100% profit before tax (PBT) target• Understand the institution's corporate social responsibility strategy and ability to leverage group and personal resources towards participating in the activities.• Received a letter of commendation on innovation from the Group Managing Director Show less

  • Branch Manager

    Jan 2023 - now

  • Client Service Manager

    Jan 2021 - Dec 2022

  • Account Officer

    Jun 2013 - Dec 2020