
Timeline
About me
City Operations Manager en JUST EAT
Education

Universidad carlos iii de madrid
2017 - 2018Postgrado en negocio digital marketing digital
Universidad rey juan carlos
2009 - 2014Grado publicidad y relaciones públicas
Lonsdale institute
2017 - 2017Certificate iv in business
Experience

Gil stauffer
Mar 2014 - Dec 2016• Managed the sales process from lead generation to contract negotiations and closing, while providing excellent customer service throughout the entire sales cycle.• Collaborated with agents from around the world to coordinate air, sea, and ground transport for international moves, ensuring timely and cost-effective delivery of goods while maintaining high levels of customer satisfaction. Handled all aspects of logistics, including working with freight companies and arranging customs paperwork. Show less
International Sales Manager
May 2015 - Dec 2016National Key Account Manager
Mar 2014 - Jun 2015

Just eat
Jan 2018 - Sept 2018E-commerce operations specialist• Managed end-to-end site development, including pricing analysis, product descriptions, images, assets, banners, and other attributes, to enhance the Just Eat Shop (for Restaurant partners) overall performance.• CRM and PPC campaigns to drive ecommerce visibility and increase sales revenue.• Oversaw the promotion and content calendar to ensure timely and effective implementation of campaigns.• Monitored warehouse and freight operations to ensure that they comply with specifications and quality requirements while minimizing costs.• Implemented inventory and stock control processes to optimize inventory levels and minimize overstocking or stock-outs. Show less

Just eat spain
Sept 2018 - now• Lead and manage a team of 5 to oversee and coordinate over 150 delivery riders, driving YoY growth of +20%.• Conduct demand analysis and identify KPIs to ensure optimal allocation of resources and enhance customer satisfaction.• Streamline processes to improve operational efficiency and reduce costs, overseeing a successful system operational and garage change.• Monitor daily KPIs to track performance and identify opportunities to optimize rider and restaurant performance.• Analyze and manage inventory of clothing and vehicles, ensuring sufficient supplies to meet demand.• Tableau, Sales Force, Google Sheets, and Data Studio to enhance data-driven decision-making Show less • Spearheaded the growth of our brand by creating world-class communications and campaigns for our top-tier branded restaurants, contributing to our vision of making Just Eat the most loved and widely used food app.• Collaborated with Key Account Managers to build and maintain strong relationships with our national restaurant partners.• Worked closely with the Brand Manager to develop detailed 360 annual plans, including ATL, promotions, and targeted comms, and championed the marketing strategy and vision in Spain.• Managed the creative development, briefing, and execution of multi-channel campaigns, working with media, creative agencies, and in-house Global Studio.• Worked alongside the BI team to create campaign overview documentation and presentations, pulling together cross-channel responses and aligning plans to meet objectives and targets.• Maintained weekly status documentation with partners and stakeholders to update them on upcoming activities. Show less
City Operations Manager Madrid
Feb 2021 - nowB2B Marketing Specialist
Sept 2018 - Feb 2021
Licenses & Certifications

First certificate in english
Cambridge englishJun 2009
Languages
- esEspañol
- inInglés
Recommendations

Irakoze yves
Senior coding officer/ICT coding school (Formerly American Refugee Committee)Montreal, Quebec, Canada
Sarah shirley
Digital & Innovation | BBCLondon, England, United Kingdom
Amanda davis
Client service leader that specializes in bringing client needs to fruition by leveraging my relatio...Des Moines Metropolitan Area
Vicki fuentes
Bellmead PDWaco, Texas, United States
William navarro
Backend Developer JrCampinas, São Paulo, Brazil
Laura ann kidd, phr
Entity Human Resources Officer at Texas Health ResourcesDallas-Fort Worth Metroplex.webp)
Chetan jairath (cj)
Managing Partner Choice Insurance Services Inc.Surrey, British Columbia, Canada
Lisa brooks
Masergy Account Manager - Specializing in assisting C-level Executives to Resolve complex concerns t...Greater Seattle Area
Dustin parsons
Sales Manager at Rogue Tree SolutionsOrrville, Ohio, United States
Anheli ordorica
EmpresariaMexico City, Mexico
...