Experience

• 

  Angel moreta sl

  Jun 2020 - Nov 2020

  Office administrator/receptionist

  • Hand the company phone and email in a highly professional manner.• Schedule appointments, update multiple diaries and report to the team and the manager.• Provide general assistance to the team to achieve targets.

• 

  Bubbleology

  Jan 2022 - Oct 2022

  I was responsible for:• Recruitment: Hiring and onboarding candidates from interviews to complete the training process. Also, handling documents (contracts, employee trainer manuals...) and updating the company system with newemployee profiles.• Employee scheduling: Due to my good relationship with the staff I was in charge of creating the weekly rota for a team of 25 members. Accommodating individual requests and holidays, and sales forecasts.Some of my other duties were:• Team Management: Coordinate a team of 25 crew members and supervisors to accomplish weekly company targets.• Stock Management: Weekly stock counting and ordering, to assure enough supply fora week and to afront any unexpected circumstances.• Audit: Knowledge and organisation of company documents and licenses, employeedocuments, and business guides.On top of my responsibilities, I updated the IT systems and suggested new programs toreduce and improve the current processes. Show less My main responsibilities during this period were:• Manage the shift: Organise the team to maximize sales, offering the best customer experience andensuring the comfort and confidence of the team members in their position.• Customers' requests: Deal with customer requests or complaints and assess personallycustomers with special needs such as potential allergies or intolerance.• Cleaning procedure: supervising and helping with the daily cleaning process following theSafety & Health Business Guide Show less

  • Assistant Manager

    Apr 2022 - Oct 2022

  • Supervisor

    Feb 2022 - Apr 2022

  • Crew Member

    Jan 2022 - Feb 2022
• 

  Amorino uk

  Jan 2023 - Mar 2023

  Store manager

  • Coordinate the store performance with the Area Manager and the Operation Manager to achieve targets and maximise sales.• Propose strategies and solutions for improving business areas and reducing risks.• Collaborate with HR teams to coach, motivate and develop a competitive team.• Ensure the whole team deliver against targets and sales with the highest standard.• Manage the overall store operations and performance.

• 

  Montcalm east, autograph collection

  May 2023 - Jan 2024

  Hotel receptionist

  • Communicate with different departments and duty managers to guarantee peak performance.• Welcome and treat the guests with the highest standards.• Collaborate with duty managers and oversee daily tasks.• Ensure the best guest experience from check-in to check-out.

• 

  Greater anglia

  Jun 2024 - now

  Data analyst

  • Leverage datasets and data tools to rapidly deliver key business insights and deep investigations.• Translate complex problems and solutions into results that can be understood by a broad stakeholder group across the business.• Design and build Power BI dashboards to display the department's performance.• Preparing reports for the management team using trends, patterns, and predictions to support business decisions.