
Timeline
About me
Senior Manager - People & Organizational Success @ Toast | Ex - MiQ, Walmart, Lowe's, Tesco
Education

St. francis pu college
2006 - 2008Commerce
Bethany high school
2000 - 2006Icse
Sri bhagawan mahaveer jain college
2008 - 2012(affiliated with: entrepreneurship development institute of india) - pgdm human resources management and services
Sri bhagawan mahaveer jain college
2008 - 2011Bachelor of commerce (b.com.) marketing
Experience

Hsbc
Nov 2011 - May 2012Human resource intern• Performed a need analysis, identified challenges and benefits associated with centralized recruitment.• Formulated job descriptions for each position.

Ikya human capital solutions pvt. ltd
Jun 2012 - Jul 2013Consultant• Staffing• Involved in staffing for various skills/domain (analytics, finance, & operations)• Headhunting various companies in leadership hiring for better quality candidates.• Communication Management & Reporting• Creating reports to build various business dashboards• Involved in identifying various market research for skills, partnering with clients across business.• Client Servicing• Key account management in handing various clients across verticals, to help them serve better. Show less

Exl
Jul 2013 - Apr 2014Hr executive - talent acquisition• Staffing• Part of the team involved in Staffing for transformation and analytics business• Leadership, Lateral and Managerial Hiring• Involved in planning for end to end university hiring from university to onboarding.• Planning, building and strategizing Induction and On-boarding for joiners.• Identify challenges & improvement areas to create the next level of HR Partnership model & drive consistency in delivery.• Communication Management & Reporting• Identify and work on HRIS and MIS Reporting to build various business dashboards. Show less

Tesco hsc
Apr 2014 - Aug 2015Senior human resources officerResponsible for Enabling functions – HR, Strategy group & Corporate Services. Responsible for supporting, planning & deploying people strategy in these units as well as end to end HR lifecycle Key Projects:• Manpower planning• Driving Managerial Excellence in Enabling Functions• Leading the project on driving managerial excellence in enabling functions..• People Strategy and HR• Staffing Optimization• Involved in Staffing Optimisation & Restructuring project.

Lowe's india
Aug 2015 - Sept 2019• Partner with the Talent Acquisition team, as needed, to help execute strategies or tactics to address the staffing needs with respect to lateral and college recruiting.• Help assigned execute strategies to achieve retention goals.• Ensure that managers are trained in setting SMART goals and conducting effective performance appraisals.• Ensure that annual performance appraisals are conducted appropriately and according to schedule for all employees in the departments.• Use HR metrics to help assess and optimize employee and unit performance in assigned Lowe's India departments.• Provide training and guidance to managers to improve employee engagement and culture of inclusion• Work with the managers to know and understand employee pulse and in turn work with the other HR teams to translate it to concrete actions• In partnership with the Learning and Development team, help managers and employees diagnose employee development needs and access resources to address those needs.• Provide coaching and guidance to managers and employees on employee relations matters, including conflict resolution, performance/conduct issues and the application of HR policies and procedures.• Work with Senior HR Business Partner to help investigate and resolve internal employee complaints. Partner with the Legal team/Compliance group, as necessary, to help resolve ER issues.• Conduct exit interviews for team leaders and managers on terminated employees, as well as diagnose issues or trends and prescribe appropriate corrective actions.• Help to design and execute the processes and procedures necessary to carry out organizational restructuring• Help departments develop, execute and monitor the progress of action plans to execute the Lowe’s Diversity and Inclusion Initiative Show less Responsible for delivering relevant HR strategy for the business by providing consulting services and support on a range of HR activities and programs that support the business strategy to ensure business success. Supporting the Operations businesses through• Building business specific solutions to address Engagement. • Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience• Performance management and review cycles, by guiding managers and employees in cases of highest level escalation queries and exception management• Plan, manage and provide continuous improvement to all aspects of the organization and leadership review process and the strategic objectives, includes both annual and mid-year processes which focus on performance management and talent development• Implement/administer/interpret corporate policies/programs/procedures• Delivery of the HR service proposition- ensuring business needs are met by the overall HR team by being the relationship manager between HR operations and business• Change management support during restructures and transitions Show less
Lead - HR Business Partner
May 2018 - Sept 2019Senior Analyst - HR Business Partner
Aug 2015 - May 2018

Walmart global tech india
Sept 2019 - Sept 2021Manager - hr business partner• Responsible for end-to-end Associate engagement activities.• An HR subject matter expert & align HR best practices to business needs and associate expectations• Being an organization value champion and communicate effectively on alignment with business practices and HR context• Develop an effective partnership with associates, managers, leaders and ensure positive work environment• Create a robust associate network to understand and act on the pulse of the organization• Act as advisor to businesses in helping them manage people related matters from time to time • Create effective analytical tools & reports to analyze associate information. Enable managers & leaders with proactive solutions to address people challenges and foster positive work environment • Serving as point of contact for associate queries, work with appropriate stake holders for resolution, ensure positive closure and enhance associate experience in the organization• Ensure HR transactions are executed, create process excellence and align with standard organizational practices • Handle performance management process of all associates in the designated area from setting up goals, to assessing their performance and identifying development gaps • Manage and execute succession planning and help business in identifying of high potential pipeline• Monitor bottom performers and disciplinary cases. Drive performance related decisions• Conducting exit interviews and reviewing attrition for taking corrective actions on regular basis• Identifying HR intervention needs, create appropriate programs, actively participate in HR interventions & projects and ensure timely completion Show less

Miq
Sept 2021 - Feb 2023Manager - talent experience & hr programs
Toast
Feb 2023 - nowSenior manager - people success partnerHR Site Lead for Bengaluru
Licenses & Certifications

Certified engagement expert
AonMay 2019
Volunteer Experience
Supporter/ Volunteer
Issued by Hope Springs
Associated with Vivek Muthappa
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