Experience

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  Ashiana

  May 2011 - Sept 2012

  Financial administrator/bookkeeper

  Exposure and basic use of Sage Line 50. Reconciliation of purchase orders/evaluating and updating the nominal ledger.Data management of sales and costs to produce business reports.Microsoft Office for financial administration/construct letters for suppliers and customers. Communicated appropriately with various stakeholders.Administered weekly sales with advice on reducing expenses.Banking reconciliation, controlled banking and stock taking.Assisted in financial management of events.Resolved customer/supplier queries face to face and phone. Show less

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  Nco europe ltd

  Oct 2012 - Jun 2015

  Advanced Microsoft Office skills especially Excel to produce and update daily reports (macros, pivot tables, visual basic, v-lookups and many other formulas utilised).Experience in using Microsoft SQL for querying data and servicing client needs through data management, manipulation, formatting and cleansing to optimise understanding of reports and system information. Numerical skills to resolve financial queries, discrepancies and reconciliations. Communicating vital business information with internal managers and clients via email and telephone.Meeting strict business deadlines with close attention to detail and responsibility of own quality of work. Using own initiative and team work to solve numerous internal and client queries on a daily basis.Contributing ideas towards improving processes/strategies in team and client meetings.Constantly seeking ways of improving skills at the workplace for advancement. Show less

  • Client Service Officer

    Jun 2013 - Jun 2015

  • Account Manager

    Oct 2012 - Jun 2013
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  British gas

  Jun 2015 - Aug 2015

  Mi and quality analyst

  Microsoft SQL and advanced Microsoft Office skills especially MS Excel to provide accurate reports on operational performance to senior stakeholders across British Gas Business Services Social Housing.Proficient use of Microsoft SQL for querying data and servicing management needs through data management, manipulation, formatting and cleansing to optimise understanding of reports and system information. Advanced MS Excel skills include macros, pivot tables, charts and graphs, VBA, V-Lookups and many additional integrated formulas.Adding Value by means of data/reporting interpretation, caveats, trend analysis with commentary/presentations when required.Organising and prioritising workloads delivering reports to strict deadlines with close attention to detail.Managing and maintaining the Business Management Systems.Completing scheduled internal audits in line with governance objectives.Proactively seeking continuous improvements and communicating this to senior stakeholders for integration of plan of action.Prompt and facilitate reviews of processes, strategies and documentation by Business units within Social Housing. Show less

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  Allianz insurance

  Sept 2015 - Apr 2018

  Marketing analyst

  Reviewing and analysing performance data, providing insight to channel owners to improve effectiveness. Third party agency/supplier management. Utilising Microsoft SQL and advanced Excel skills for data analysis and extraction skills to deliver campaign data to third party suppliers. Analysing new business, retention, and penetration trends, providing forecast and impact analysis and acting as a catalyst for corrective actions. Analysing dialler and campaign performance making recommendations to enhance revenue generation and agent productivity. Identifying opportunities for the production of new reports/analysis providing recommendations for improvement on current MI and analysis reports.Reviewing existing business processes and reporting procedures related to MI analysis. Show less

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  Commercial power ltd

  Apr 2018 - Apr 2020

  Senior data and mi analyst

  Reviewing and analysing new business data and providing results to senior stakeholders to improve cost effectiveness.Pro actively creating new reports to measure the success of new projects with agreed KPI's and improvement of ROI's.Providing analytical guidance to other analysts and technical development to ensure the team is delivering MI to track operational performance.Proficient use of Microsoft SQL, SalesLogix, and advanced Excel skills for data analysis and extraction skills to deliver data analysis.Communicating with operational department, senior stakeholders and development team to ensure the business receives correct reporting and analysis.Analysing dialler and campaign performance making recommendations to enhance revenue generation and agent productivity.Reviewing existing business processes and reporting procedures related to MI analysis for continuous improvements. Show less

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  Körber supply chain

  Apr 2020 - Jan 2022

  Maintained product roadmap progress using the product software tools (Aha, Azure DevOps) Collaborated with development team, attending weekly development sprint meetings to obtain updates on roadmap development to feed into the roadmap plan.Managed backlog & monitored roadmap progress against plan, providing weekly reports to stakeholders.Identified product defects through the structured testing of functional requirements and of bug fixes Managed releases and assisted in release planning and pre-release readiness. Handled overall feature request and split into detailed technical requirements. Utilised Azure Dev ops software. Assisted in gathering intelligence from customers on product roadmap. Developed core and bespoke data analytics utilising SQL and Tableau for business intelligence. Show less Developing data analytics and reporting via SQL and Microsoft Tableau for multiple clients.Manipulating data warehouses and databases for optimum business intelligence. Team work along side the development, project management and product management team to ensure client satisfaction in analytics and products.Testing of developed projects/software to ensure quality actionable insights for key stakeholders.Communicating with various teams across the business on various technical and business projects.Continouous research for improvements of future analytics.Agile methodology for product life cycle. Show less

  • Product Owner - Data Analytics

    Oct 2020 - Jan 2022

  • Business Intelligence Analyst

    Apr 2020 - Oct 2020
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  Bloom procurement services

  Jan 2022 - now

  Product manager

  Leading go-to-market product launch enabling project delivery worth £1 billion+ Product release for multiple sectors such as Central and local Govt, blue light, NHS, education and housing associationsDriving discovery and validation for a go-to-market product with successful launch of MVP and CVP.Ensuring software delivery through cross-functional collaboration.Defining and executing the roadmap for the data and reporting products.Gathering insights to inform product development and making data informed decisions.Prioritising, refining and managing the product backlog in alignment with business strategy.Providing public sector procurement expertise for software engineers.Facilitating review and showcases of product development to internal and external stakeholders.Evaluating the success of product launches and features based on pre-defined metrics.implemented an agile approach to drive product development, enabling impactful and continuous improvements. Show less