Experience

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  Aon

  Jul 1992 - Mar 1995

  Regional administrator / human resources coordinator
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  Learning resources

  Mar 1995 - Oct 1998

  Human resources manager

  Provided human resources leadership for a group of 3 companies each with separate benefit plans and personnel policies. Oversaw all activities of HR dept. and staff.• Established work/study and internship programs with various educational institutions, saving the company over $20,000 in annual salary expenses.• Developed strong business relationships with government agencies, educational institutions, and professional associations. Participated in professional focus groups regarding pertinent HR issues• Expanded recruiting efforts by 50%.• Increased headcount by over 75% in 3 years due to growth.• Provided training on sexual harassment and other critical workplace issues.• Implemented 180-degree management review process. Show less

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  Precision systems concepts

  Oct 1998 - Jun 2000

  Human resources manager

  Responsible for the overall management of the HR function for a rapidly growing information technology consulting firm. Provided direction and counsel to employees and all levels of management. Part of the management team with budget responsibilities. Visited employees at client site to ensure a productive environment and handle any issues or concerns. Coordinated and provided training to all employees.• Established and consolidated the HR function to serve the needs of the business.• Provided career development counseling to technical and non-technical staff.• Developed a comprehensive 2-day orientation program customized for technical consultants.• Reduced turnover by 20% by implementing new benefit programs. Show less

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  Essential group, inc.

  Jan 2000 - Jan 2006

  Director, human resources

  As a member of the senior management team, provide input in the budgeting and planning process. Collaborate with executive team on succession planning and manpower needs analysis as well as provide counsel and guidance to senior management on employee relations issues. Research and recommend development tools such as multi-rater feedback and personality profiles. Provide strategic leadership and direction to corporate HR dept. which supports multiple regional offices. Align HR goals to support the organization’s business plan. Champion change initiatives consistent with the organization’s growth plan. • Key member of business transformation team leading to the creation of new jobs.• Developed an HR Consulting service for business partners that generate over $20,000 in additional revenue.• Restructured HR dept to better meet the needs of the organization.• Reduced recruiting costs by 50% in 12 months.• Successfully represented company in DOL and EEOC matters.• Implemented various cost reduction programs resulting in annual savings of $25,000.• Instituted various programs, such as executive leadership, management coaching and supervisor training.• Reduced turnover in key positions by 40% in 2 years. Show less

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  Cashnetusa

  Jan 2006 - May 2008

  Director, human resources

  Manage all aspects of Human Resources for start-up company. Brought in by executive team to establish the HR function and develop/implement policies and procedures. The company has experienced over 600% growth in headcount and 400% growth in revenue in 2 years.• Developed Performance Management system to track key metrics• Lead company in pilanthropic initiatives such as: High School Mentoring Program, volunteering at local grade schools for tutoring and reading programs, and internal Women’s Leadership team.• Implemented pre-employment behavior assessment program for call center employees using People Answers. Resulted in 20% reduction in turnover during the first year.• Established work/life balance programs • Partnered with executive team in manpower and succession planning. Show less

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  Abbott

  Oct 2008 - Jul 2010

  Director, human resources

  Oversee the HR function for a growing single sponsor credit union with over $500M in assets. Key initiatives include Succession Planning, Supervisor Development and Process Standardization. Provide guidance to executive team on employee relations and employment legislation. Part of strategic team tasked with reorganizing company to better serve member’s needs.• Implemented an employee incentive and recognition program • Updated Employee Handbook• Restructured review process from anniversary to calendar year • Created Supervisor Training Program• Replaced vacation/sick/personal time with PTO program• Standardized job descriptions and recruitment progra • Developed HR SOP’s• Reduced payroll processing time by 40% Show less

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  Brightstar franchising

  Jan 2010 - Sept 2013

  Assistant vice president, human resources

  Member of Senior Leadership Team responsible for the corporate HR function to franchise system with over 250 locations in the US and Canada, and over 7,000 employees in the home health care industry.• Responsible for developing curriculum and training franchise owners and their staff on Recruitment Strategies, Employment Law, and HRIS systems. Training conducted monthly.• Conduct presentations at annual conferences on current issues impacting franchise owners and the industry.• Develop and implement best practices related to policies and procedures. Show less

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  Wideman filizetti, p.c.

  Jun 2014 - Jul 2015

  Estate planning & elder law
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  Alger marquette community action board

  Nov 2015 - Jan 2018

  Human resources manager
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  Rangebank

  Jan 2018 - Jun 2023

  Human resources officer
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  Up health system - marquette

  Jun 2023 - now

  Human resources director