Experience

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  Magna international

  Jun 2010 - Jun 2013

  Shipper/receiver
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  Intercity realty

  May 2013 - now

  New home sales specialist

  Dedicated New Home Sales Representative with a passion for guiding clients through the homebuying process. Leveraging VIP agent status and expertise in pre-sales and VIP events, I excel in providing personalized service and expert guidance to help clients find their dream homes. • Act as a primary point of contact for prospective homebuyers, providing comprehensive information about available properties, floor plans, and customization options. • Conduct guided tours of model homes and communities, showcasing the unique features and benefits of each property to potential buyers. • Collaborate closely with builders, architects, and design teams to ensure accurate representation of home features and finishes. • Guide clients through the entire sales process, from initial inquiry to closing, addressing any questions or concerns along the way. • Assist buyers with financing options, coordinating with lenders and mortgage brokers to facilitate smooth transactions. • Cultivate and maintain relationships with real estate agents, brokers, and industry professionals to generate leads and referrals. • Leverage VIP agent status to provide exclusive access to pre-sales opportunities and VIP events, offering clients unparalleled access and insights. • Stay informed about market trends, competitor offerings, and regulatory requirements to provide informed recommendations to clients. • Utilize CRM systems and sales tracking tools to manage leads, follow up with prospects, and track sales performance metrics. • Provide exceptional customer service before, during, and after the sale, ensuring high levels of satisfaction and repeat business. Show less

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  Magna international

  Nov 2017 - now

  Logistics team lead

  - Serving as a Shipping Lead Hand at Magna International, overseeing and coordinating shipping operations.- Manage and supervise a team of shipping personnel to ensure efficient and timely order fulfillment.- Oversee inventory management and maintained accurate stock levels to meet production demands.- Coordinate with various departments to optimize shipping schedules and ensure on-time deliveries.- Implement standard operating procedures (SOPs) to streamline shipping processes and enhance productivity.- Train and mentor new shipping team members to ensure a skilled and cohesive workforce.- Conduct regular quality checks to guarantee accuracy and compliance with shipping documentation.- Collaborate with vendors and carriers to negotiate favorable shipping terms and cost-effective solutions.- Address shipping-related issues promptly, resolving challenges to minimize disruptions in supply chain operations.- Maintain a safe and organized shipping area, adhering to all safety regulations and protocols.- Received recognition for outstanding leadership and contributions to the shipping department.- Actively participate in cross-functional teams to enhance overall supply chain performance.- Resolved shipping delays and improved on-time delivery rates, earning positive feedback from customers Show less