Experience

• 

  City of lavista

  Jun 2018 - Nov 2019

  Maintenance 1
• 

  Richdale apartments

  Dec 2019 - Aug 2023

  Duties include entering vacant apartments and assessing condition of the apartment. Notifying manager of any contract work that needs done, repairing damage to walls, replacing worn out or damaged fixtures, fixing caulking in bathrooms, painting, carpet removal, wiring of outlets and fixtures. occasional maintenance work inside occupied Apartments also part of the Job. Main duties included maintaining the grounds and Landscaping of Kensington Woods Apartments.

  • Make-Ready Technician

    Aug 2020 - Aug 2023

  • Groundskeeper

    Dec 2019 - Aug 2020
• 

  Prime secured

  Aug 2023 - now

  Worked with the MSP team working service tickets and assisting with projects for a wide list of clients. Used MS365 to administer users, implement MFA, and troubleshoot email problems. Set up the Windows server, and managed users in AD DS. Provided software support for applications and software suites such as MS Office, Adobe, DUO, Caseware, Global Protect VPN, QuickBooks, Bluebeam and any other software our clients used. Reaching out to vendors for additional information and support. Used ConnectWise for ticketing and timekeeping. Provided remote support with ConnectWise Automate. Provided Onsight workstation and server support as needed. Created Processes for Failover Clustering. Show less

  • Help Desk Technician

    Sept 2024 - now

  • Information Technology Intern

    Aug 2023 - Aug 2024