Experience

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  Hi-tech bahrain

  Mar 2004 - Jan 2005

  Network engineer

  • Network management and fault finding along with troubleshooting which includes:Network planning, Installation, request and expansion, troubleshooting, Monitoring and Cabling.• Server, Workstations Installation and Support Managements

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  National bank of bahrain

  Jan 2005 - Feb 2009

  Network Infrastructure Managmnet, Network Planing, Network Implementation, Monitoring, Support, Insure uptime, budgeting , reports and documentation, Migration and integration Managing helpdesk Department, Administration, provide hardware & software support, Project Management, Vendor Management & communication, Enforce Solutions for complex problems, Budget cost reduction, IT Risk Management, Enforce IT Audit Standard, DRS Management and planning, Staff Training, Backup solutions, monitoring of systems and network, It equipment purchasing & repair process management.

  • Networking

    Feb 2007 - Feb 2009

  • End User Support Specialist

    Jan 2005 - Jan 2007
• 

  National bank of bahrain

  May 2009 - Aug 2024

  Managing projects including Core Banking Transformation - Mobile Banking- Internet Banking- Corporate Banking - ATM- Project Managment - Tender & RFP - Vendor Managment - Payment Solutions - Channels Support - Channels integration Strategic & business development, digital transformation, Fintech solutions, process maps, process re-engineering, workflows, organizational structures, road maps, solution for complex problems, analyses and consultancy, authority matrix Help Desk End User Support Managment - Process, documentation and procedure - BCP/ DR planing and managment - Desktop Support - Branches Support - staff training - SLA, Monitoring, Project Managment, Solutions, budgeting, vendor Management

  • EPMO Governance Manager

    Apr 2023 - Aug 2024

  • Project Management Officer

    Jan 2019 - Aug 2024

  • E-Channels & Electronic Payment

    May 2014 - Aug 2024

  • Strategy & Business Development

    Jan 2017 - Dec 2018

  • Head of Help Desk & User Support

    May 2009 - May 2014
• 

  Al waha venture capital fund of funds

  Sept 2019 - Sept 2024

  Member of technology advisory committees
• 

  Bahrain national insurance - bni

  Jul 2024 - now

  In my role as PMO Committee Chairman at Bahrain National Insurance, I oversaw the project management committee's activities, ensuring alignment with organizational goals. I facilitated communication among stakeholders to ensure projects were completed efficiently and within budget. By setting priorities, allocating resources effectively, and engaging with key stakeholders, I ensured project success and maintained a collaborative environment.• Led the PMO committee at Bahrain National Insurance, ensuring projects align with organizational goals.• Facilitated communication among stakeholders to ensure projects are completed on time and within budget.• Set priorities for all projects, ensuring alignment with organizational goals.• Allocated resources efficiently to support project success.• Facilitated effective decision-making processes, ensuring timely and well-informed decisions.• Engaged with key stakeholders to gather input, manage expectations, and maintain support for projects.• Identified potential risks and developed strategies to mitigate them, ensuring project stability.• Regularly reviewed project progress and performance, providing feedback and guidance as needed.Addressed and resolved conflicts within the project team or between stakeholders to maintain a collaborative environment.• Ensured all projects adhered to organizational policies and standards.• Promoted continuous learning and development opportunities for project team members.• Maintained clear and consistent communication channels within the committee and with external stakeholders Show less In my role as the Head of Information Technology at Bahrain National Insurance - bni, I led strategic IT initiatives, ensuring compliance with legal and security standards. I managed a talented IT team, focusing on recruitment, training, and performance management. Spearheading digital transformation initiatives led to increase in operational efficiency and customer satisfaction.• Led strategic planning and execution of IT initiatives, driving business growth and innovation.• Ensured IT governance compliance with legal, regulatory, and security standards.• Managed talented IT team, focusing on recruitment, training, and performance management.• Spearheaded digital transformation initiatives, leading to a 40% increase in operational efficiency and customer satisfaction.• Directed large-scale IT projects from conception to completion, ensuring timely delivery within budget constraints.• Introduced agile methodologies to improve project management processes, resulting in a 25% reduction in project delivery times.• Leveraged data analytics to drive strategic decision-making and uncover new business opportunities.• Enhanced user experience by implementing user-centric design principles and continuous feedback loops.• Developed comprehensive IT roadmaps, aligning technology initiatives with business goals and objectives.• Fostered a culture of continuous improvement, encouraging innovation and adoption of best practices across the IT department.• Ensured seamless integration of new technologies, minimizing disruption and maximizing return on investment.• Collaborated with C-suite executives to align IT strategy with overall business strategy, driving growth and competitive advantage.• Monitored emerging technology trends, proactively identifying opportunities to leverage new tools and platforms. Show less

  • PMO Committee Chairman

    Jan 2025 - now

  • Head of Information Technology

    Jul 2024 - now
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  Bahrain insurance association

  Sept 2024 - now

  Digital committee member