Experience

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  Us navy

  Mar 2003 - Nov 2006

  Yeoman

  • Updated and stored divisional records. • Maintained ships’ maintenance records and training schedules. • Ensured ships’ preservation and readiness met compliance. • Trained new sailors and assigned to individual augmenters. • Performed extensive data entry while overseeing proper recordkeeping procedures.

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  Stanfield & associates

  May 2007 - Jan 2009

  Administrative assistant

  • Answered multi-line phones, relayed messages accurately, and greeted clients warmly at this appraiser’s firm. • Sorted and delivered correspondence to office personnel. • Processed orders, conducted research, and assisted with collection efforts of past-due invoices. • Created and organized the owner’s daily schedule effectively. • Assisted management team with multiple projects. • Assist in bookkeeping daily tasks, collections, and court filings.

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  Remax top performers

  Nov 2017 - Dec 2018

  Transaction coordinator / assistant human resource director

  • Contacted clients immediately after the home was listed for sale, formalized introductions, and engaged clients in a warm and trusted relationship. • Coordinated Broker Open Houses and ensured all marketing collateral was designed and delivered promptly. • Updated CRM system regularly, communicated offers and price changes via DocuSign. • Attended all inspections and handled approximately 20-25 closings per month. • Created Commission/Closing Statements and ordered home warranties. • Drafted reports, generated documents, and correspondence of highly sensitive and confidential matters. • Transcribed minutes for client files, monitored records of agents' education documentation, ordered supplies, and identify the priority of all incoming emails.• Maintain employee handbook and all job descriptions• Create processes within each department to ensure maximum time management • Conduct payroll bi-weekly via ADP • Maintain QuickBooks data and weekly reports Show less

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  Tgm

  Dec 2018 - Dec 2019

  Leasing manager

  • Provide an average of 10 property tours weekly to prospective tenants while highlighting valuable features distinguishing the community from regional competitors. • Maintain all records on potential leads, update CRM system, schedule follow-ups promptly resulting in increased leasing contracts within a 347-unit development. • Handle background checks, evaluate credit ratings and criminal records to determine the eligibility of new tenants. • Oversee signing of approximately 15 new leases monthly. • Facilitate leasing team meetings daily to ensure company goals are achieved regularly. • Conduct staff training periodically to meet industry compliance guidelines and ensure the team is well-equipped with personal development opportunities. • Deliver exceptional client service throughout the entire process. Show less

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  Sl nausbaum

  Feb 2020 - Aug 2020

  Leasing specialist

  * Daily tours of the property*Daily walk-throughs and checklist to ensure cleanliness of all areas.* Social Media postings, contest, monthly newsletters for residence* Follow-up on potential residence, tracking personal data.* MRI system use* Audit resident files monthly* General Bookkeeping * Ensure top quality customer relationships, with high quality customer service skills

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  Top expert homes

  Aug 2020 - now

  * Maintain all files through the transaction process, to closings* Create processes and procedures within each department.* Recording and creating training manuals, and videos. Conducting weekly and monthly training schedules.*Maintain daily KPI reports from each department, tracking data to improve processes and procedures. * Applying knowledge of administrative support duties in a human resource office environment.*Retrieving information and maintaining suspense records to support recruitment operations * Utilizing Microsoft Word, Excel, PowerPoint, Access, and Outlook*Experience performing general office administrative and clerical procedures.* Ensure quality customer service and relations from the start of a transaction to the end. * Audit files monthly for discrepancies, and upload to the electronic database. Show less

  • Operations & Project Management

    Apr 2022 - now

  • Disposition and Transaction Coordination Manager

    Jan 2021 - now

  • Transaction Coordinator

    Aug 2020 - now