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Mehdi Rachidi

Mehdi rachidi

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location of Mehdi RachidiPrefecture of Casablanca, Casablanca-Settat, Morocco
Phone number of Mehdi Rachidi+91 xxxx xxxxx
Followers of Mehdi Rachidi120 followers

  • Timeline

    Sept 2020 - Jun 2022

    Customer Service Representative

    Webhelp
    Agadir Metropolitan Area
    Current Company
    Jun 2022 - now

    Senior Technician

    Dell Technologies

  • About me

    Senior Technician at Dell Technologies

  • Education

    • Wuhan university of technology

      2019 - 2024
      Bachelor's degree international business/trade/commerce

    • Specialized institute of applied technology ntic

      2016 - 2018
      Diploma of education computer systems networking and telecommunications

      Activities and Societies: Volleyball

  • Experience

    • Webhelp

      Sept 2020 - Jun 2022

      * Communicating with customers through various channels(Calls, e-mail)* Outbound marketing* Acknowledging and resolving customer complaints ;* Keeping records of customer interactions, transactions,comments and complaints through a data base.

      • Customer Service Representative

        Apr 2022 - Jun 2022

      • Customer Service Representative

        Sept 2020 - Apr 2022

    • Dell technologies

      Jun 2022 - now
      Senior technician

  • Licenses & Certifications

    • Cisco certified network associate cyber ops (ccna)

      Cisco networking academy
      Feb 2018

    • Internet of everything

      Cisco networking academy
      Jan 2017

    • It eseentiels

      Cisco networking academy
      Jan 2017

    • Cisco certified network associate routing and switching (ccna)

      Cisco networking academy
      Jan 2017