
Timeline
About me
Psychologist @ Better Together Community Support Inc. | Bachelor of Psychological Science
Education

Mareeba state high school
2007 - 2011Year's 8-12Activities and Societies: School Captain

James cook university
2012 - 2018Bachelor's degree psychology
Experience

Liquorland
Jan 2014 - Jan 2017Sales assistantThis position allowed me to demonstrate advanced sales knowledge by carrying out key responsibility of presenting, promoting, and selling products using solid sales strategies to existing and prospective customers. I was able to provide creative solutions that address customers' needs and concerns, as well as utilise my exceptional internal and external customer service, and organisational skills, including ability to multitask, prioritise and meet changing deadlines. This experience allowed me to contribute consistently in the development and implementation of practice excellence strategies and tactical execution that meet organisational goals and objectives.I was able to adapt and implement new marketing strategies and sales methods, as well as utilise exceptional time management and prioritisation skills to meet deadlines and close sales in a timely manner.This role allowed me to grow both as an individual and as a professional – setting me up for future excellence in delivering Sales and Customer Service duties, and an increased skill-set that I have carried into other roles. Show less

Telstra
Aug 2017 - Jul 2021Sales consultantWithin this role, I have been able to successfully sell the company's products and services, create compelling sales pitches, as well as establish and maintain strong relationships with clients, resulting in achieving excellent business outcomes.I have been able to facilitate the relationship between clients and the company, whilst attract potential clients by answering product and service questions and suggesting information about other products and services.This experience has allowed me to develop my ability to multi-task effectively, coordinate workloads, work under pressure, and showcase my commitment to deliver a service that is value for money.I have been able to create appropriate marketing strategies for clients’ products, analyse current market and competitors’ marketing trends, as well as assist with general ad hoc duties necessary to maintain the smooth running of the company.This role has allowed me to grow exponentially – furthering my skills and abilities in a major international organisation, where I have utilised a truly holistic management skill-set to provide continuous outcomes with regularity. Show less

Better together community support inc.
Jul 2021 - nowPsychologist🔹 Psychological assessment and intervention across diverse programs: drug and alcohol, youth drug and alcohol, family support, and employee assistance.🔹 Tailored evidence-based interventions to address clients' specific needs.🔹 Collaborative approach with a multidisciplinary team for comprehensive treatment planning.🔹 Individual counseling to support clients' personal growth and coping strategies.🔹 Group therapy sessions to foster peer support and shared learning.🔹 Accurate record-keeping and adherence to ethical guidelines.🔹 Continuous professional development to enhance skills and stay updated Show less
Licenses & Certifications

Working with childen after complex trauma
Evolve therapeutic servicesMay 2022
Bachelor of psychological science (honours)
James cook universityDec 2018.webp)
Psychologist [provisional]
Ahpra (australia health practitioner regulation agency)Aug 2021
Youth mental health first aid
Mental health first aid australiaMar 2022
Honors & Awards
- Awarded to Pierangelo PortellaTelstra Cairns - Customer Service Award (2018, 2019, 2020) Cairns TLS An award for the sales consultant with the highest customer service feedback over a calendar year
- Awarded to Pierangelo PortellaTelstra Cairns - GP Sales Award (2018, 2019, 2020) Cairns TLS An award for the most sales generated in a calendar year
- Awarded to Pierangelo PortellaTelstra Cairns - Rookie of the Year (2017) Cairns TLS An award for any new employee who has shown the most promise for future competency in a sales role
Languages
- enEnglish
- itItalian
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