Experience

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  Victoria university of wellington

  Jan 2002 - Jan 2013

  Strategic, financial and operational responsibility for 80 student residential houses and provision of pastoral care for 360 hall occupants.

  • Head of Hall - University Hall

    Jan 2010 - Jan 2013

  • Assistant Head of Hall - University Hall

    Jan 2005 - Jan 2010

  • Administrative Assistant - University Hall

    Jan 2002 - Jan 2005
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  Kitchen elements limited

  Jan 2013 - Jan 2014

  Design assistant
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  Kitchen studio

  Jan 2015 - Jan 2016

  Kitchen designer

  * Manage and qualify prospective customers from showroom visits, website inquiries and referrals.* Design and specify detailed kitchen using computer design packages (ArtiCAD/2020/Sketchup). * Obtain supplier pricing for cabinetry, bench-tops and accessories. Apply appropriate markups.* Present plans based on brief and obtain decision from client.* Identified and documented any remedial issues for follow up by project stakeholders.* Maintained consistent contact with customers throughout the project and obtained feedback from themat close of project for continuous improvement.* Researched and compiled relevant data and performance specifications on cabinetry/bench-topmaterials as reference material for future design work. Show less

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  Lewis's home furnishings

  Feb 2016 - Jun 2017

  Interior design consultant

  * Call and meet residential and commerical customers on site. * Welcome visitors to showroom. Discuss customer requirements and establish design brief including budget, timeframes and final look/function. * Advise on suitability for product materials, tracks and components for final application. * Obtain comprehensive and accurate site measurements for window treatments and interior furnishings.* Specify textiles and hardware from extensive product range that meets both client expectations and budget. * Present quotations, manage objections and close sales. Maintain 60-75% conversion rate.* Manage and monitor approximately 15-20 'work in progress' jobs per month from client initialacceptance until final completion.* Upkeep and maintain company vehicle and large inventory of product samples and promotional tools/equipment. Provide specifications and pricing for clients within 1-2 days of site meeting. Process and track deposits and final payments. Followed up outstanding accounts. Show less

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  Palazzo kitchens and appliances

  Jun 2017 - Dec 2017

  Branch manager | kitchen designer

  * Coordinate the management and upkeep of 300m2 European kitchen showroom with 17 display kitchens. Kitchen brands included Nobilia, Rational and Leicht.* Design and quote new kitchens for residential and commercial clients using computer design packages (Winners). Work with property developers, architects and interior designers on larger commercial projects.* Manage staff rosters and housekeeping duties. Interview and recruit kitchen designers and installers, train new staff and set clear expectations.* Ensure branch is performing well financially, which includes tracking profit and loss, timely management of debtors and work-in-progress. * Coordinate comprehensive stock-take of Wellington branch. Identified and reduced $30k of stale stock in storeroom.* Monitor and coordinate arrival of international shipping containers with freight company, suppliers and customers. Track incoming/outgoing deliveries from Wellington Showroom to project sites.* Peer-review kitchen designs and specifications prior to presentation. Make recommendations across projects as required.* Monitor and manage defects and remedial work on projects. Implement strategies to improve workflows as required. Show less

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  Lewis's home furnishings

  Jan 2018 - Sept 2019

  Showroom manager | senior design consultant

  • Management and upkeep of 700m2 showroom, including cleaning and maintenance of displays, fabric samples, Luxaflex blinds, custom furniture, wallpaper and lighting.* Welcome visitors to showroom and assist with customer enquires. • Establish design brief and specify window treatments, shutters, soft furnishings, custom-made furniture and lighting for clients.• Coordinate team of eight showroom staff including four interns. Set clear expectations and manage variations and mitigate errors.• Setup and monitor staff rosters and duties. Approve and track staff leave.• Coordinate current projects to meet agreed timeframes. Manage delays/defects/remedial work as required.* Ensure branch is performing well financially, including timely followup of debtors, regular stocktake and tracking agreed KPIs. Show less

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  Zander edward interiors limited

  Sept 2019 - Jun 2024

  Window furnishings specialist

  Design, supply and installation of *Curtains, Blinds, Shutters*Tracks & Rods*Passementerie and Trims*Motorisation

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  Kitchens u build

  Jul 2022 - Feb 2023

  Kitchen designer | sales consultant
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  Lifestyle blinds & awnings

  Feb 2023 - Nov 2023

  Luxaflex specialist | brisbane

  Providing professional in-home advice, measures and quotations for Luxaflex Blinds, Curtains and Awnings.

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  Cardell

  Jun 2024 - now

  Sales consultant

  Responsible for driving sales growth in the mid-to-upper-end window furnishings market by engaging with customers, understanding their needs, and promoting our high-quality curtains, blinds, and soft furnishings.