Experience

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  L.m technologies

  Feb 2006 - Jan 2008

  Customer support
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  24x7 learning p ltd

  Feb 2008 - Sept 2010

  System administrator

  Implementation and maintenance of LMS for multiple customers, Technical support provided for LMS, Can8 & Skillsofts applications.Managed IT Infrastructure for 24x7learning Pvt ltd.

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  Hewlett-packard

  Feb 2011 - Dec 2014

  Ito svc delivery cons iii

  Data-center Migration: Participation in migration of 1000+ virtual servers from the client data center to HP data center.Disaster Recovery:Participation and execution of DR activities.Technical Support and troubleshooting:Assigned as 3rd line of escalation point for Incident & Problem Management.Handled critical issues and customer escalations for OS and Hardware issues.

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  Wells fargo

  Dec 2014 - now

  Senior information security engineer

  Cyber Resiliency planning and execution.Responsible for establishing and enhancing the resolution recovery templates in the event of a cyber-attack. Deployed new capabilities and helped create business plan strategy and playbooks. Identified gaps for remediation and continuous improvement and support the scope of cyber resiliency across various areas such as integrated bare metal recovery, and data recovery exercises. Ensured alignment of cyber resiliency exercise scope and objectives to enterprise exercise plans and schedules and engaged and secured application and platform support teams for exercise participation. Coordinated and influenced across all stakeholders, validated execution steps to documented procedures and results. Captured learnings to drive continuous improvement of exercise strategy and plans. Show less