De'Lynn Boyd, MS, LSS Black Belt, CMP (in Process)

Experience

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  Xerox

  Mar 2006 - Sept 2017

  • Dynamic Project manager on fleet management team focused on executing cross-functional initiatives that impact multiple departments • Support the execution of strategic projects focused on operational improvement and transformation. • Manage and implement process that were rolled out to the field to improve safety• Created and developed communication of updated processes and procedures• Managed projects within the Fleet Operations team with a focus on streamlining processes and reducing cost utilizing Lean Six Sigma skills.• Assisted with audit preparation • Post audit report management and process improvements• Facilities Sourcing events and projects including RFP and RFI development, distribution and data collection• Work with 3rd party vendor for project creation and management• Leader of special projects Show less • Created and managed an event plan for multiple annual 4 day/3 night on location incentive programs for 1200+ attendees (including children) with activities, meals, events and gala dinner. • Managed a $3.2M+ budget with a goal of cost savings and creative negotiations. Consistently under budget utilizing Lean Six Sigma strategies and creative thinking. • RFP/RFI planning, execution and analysis of vendor responses. • Evaluated sites by utilizing a unique checklist to determine best location for group.• Vendor Management – worked with 3rd party vendor to coordinate, secure and manage event details. Managed venue selection, negotiations and contracts. • Worked closely with DMCs and evaluated activity options.• Event Management included coming up with activities, event marketing, promotion and communication, collateral creation, day-of direction and management. On-site event management with vendor pre-event prep, onsite registration, problem resolution and decision making, activity management, gala event oversight. • Managed internal and external supplier relationships. Setting, communicating and maintaining timelines and priorities. • Data management, Analysis and Reporting - Review and analyze resort/hotel proposals to determine best venue. Complete post-event activities including surveys, tax processing, billing, etc. Post event survey result prep and analysis. Excel and Access data processing of budget, attendee registration and tasks. Compiled and analyzed event related financial spreadsheets and statistics. • Communication - Managed participant communications through e-mail campaigns, social media, collaterals and intranet and external websites. Created and prepared correspondence and meeting documents and scheduling. Graphic design of collaterals and presentations. Show less

  • Sales Business Analyst

    Mar 2015 - Sept 2017

  • Project Manager

    Sept 2010 - Mar 2015

  • Event Planning Director

    Jan 2007 - Sept 2010

  • Communication and Web Content Manager

    Mar 2006 - Feb 2009
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  Designer Destinations and Events

  Sept 2015 - now

  Director Of Event Management

  Strategic management of all aspects of this event planning and group travel events as follows:• Develop and execute worldwide events. • Work closely with clients on all aspects including marketing, outreach, finance, and business development to establish and implement event enhancements based on initiatives and objectives. • Manage various internal and external teams as a Project Manger and Employee Manager.• Successfully managed various events including community, corporate, clubs and private events.• Analyze, track and utilize results of participant surveys to guide strategic decisions around future events. • Work with team to develop appropriate budgets, ensuring that all events are executed effectively, within scope and budget while maintaining highest level of service. • Coordinate internal resources, volunteers and third parties/vendors for flawless execution. • Define and develop event resource requirements ensuring proper availability and allocation. • Create and distribute detailed project plans to track progress and ensure all deadlines are met. • Establish and manage relationships with third parties/vendors, city officials and civic organizations. • Develop and execute a comprehensive communication and notification plan. • Manage and update event webpage and all social media.• Manage all participant email communication • Lead pre and post planning meetings with staff, volunteers and committee members • Create and maintain comprehensive project documentation• Onsite Tour Director - attend events and provide onsite and travel event management ensuring on-schedule event management, issue resolution, and real-time updates. • Festival Project Management - manage all vendors by securing quotes, vendor selection, contract management, day of event logistics, post event activities and post event data analysis.• Managed three junior event planners• Managed speciality travel programs like Upward Bound and more. Show less

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  Rustic Pathways

  Feb 2022 - now

  Program Curator / Project Manager

  Program manage 75+ student travel programs annually including all aspects of travel, program logistics, vendor relationships.Build new programming (in existing or new destinations), based on client demandResearch and recommend new operational partners and vendors based on ability to deliver against Rustic Pathways’ requirementsRequest, manage, and update standing and custom cost quotes from operational partners and vendors as per seller/management defined parametersNegotiate cost quotes with operational partners and vendorsCalculate and deliver sell price quotes and itinerary proposals to sellers, as per seller-defined client requests and management defined parameters.Book purchased programs with operational partners and vendors.Hire outside personnel to support the logistics and execution of the trip, as necessary.Track and approve invoices to agreed-upon session (program and flights) budgetUpdate and deliver reporting on booked programs, flights, and other KPIs as neededManage, update, and deliver client facing materials to clients via email, phone, presentation, etc.Provide day of travel supportConduct site visits to build relationships and evaluate potential future opportunities.Vet vendors to ensure they meet Rustic Pathways requirements. Show less