Małgorzata Wójcicka

Experience

• 

  Mitchells & Butlers PLC

  Jul 2011 - Oct 2013

  Assistant Manager - The Drayton Arms

  • Assisting General Manager at operational level of running restaurant and a theatre• Enabling cost-effective customer service by configurating server station charts• Supervising the shift of the kitchen, cleaning and waiting staff

• 

  Faucet Inn Ltd

  Oct 2013 - Nov 2018

  • Budget management, forecasting and P&L management• Overseeing a 29.5% LFL increase of turnover over Festive period• Reducing labour turnover, improving staff training, motivation and productivity• Developing individuals into junior management roles• Setting steps of service to help improve guest satisfaction• Organising pop-out events within Olympic Village adding substantial revenue to total profit• Venue being used as a training hub for new General Managers across the business Show less

  • General Manager - Babel Bar Cheltenham

    Jun 2018 - Nov 2018

  • General Manager - Neighbourhood Beer Shop & Food

    Aug 2016 - Jun 2018

  • General Manager - Babel Bar Clapham

    Mar 2014 - Aug 2016

  • Assistant Manager - Babel Bar Clapham

    Oct 2013 - Mar 2014
• 

  Jeff's - Jarczyński Art Group

  May 2019 - now

  Restaurant Manager

  - Budget management- Co-creation of a new operating channel for online orders- Conducting on-the-job training for new members of staff- establishing cooperation with local offices to increase daytime sales