Małgorzata Wójcicka

Małgorzata Wójcicka

Assistant Manager - The Drayton Arms

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location of Małgorzata WójcickaWarsaw, Mazowieckie, Poland

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  • Timeline

  • About me

    Restaurant Manager at Jeff's - Jarczyński Art Group

  • Education

    • British Insitute of Innkeeping Awarding Body

      2015 - 2016
      Profitable Business Diploma
    • Katolicki Uniwersytet Lubelski Jana Pawła II

      2009 - 2011
      Bachelor's degree Teaching English as a Second or Foreign Language/ESL Language Instructor
  • Experience

    • Mitchells & Butlers PLC

      Jul 2011 - Oct 2013
      Assistant Manager - The Drayton Arms

      • Assisting General Manager at operational level of running restaurant and a theatre• Enabling cost-effective customer service by configurating server station charts• Supervising the shift of the kitchen, cleaning and waiting staff

    • Faucet Inn Ltd

      Oct 2013 - Nov 2018

      • Budget management, forecasting and P&L management• Overseeing a 29.5% LFL increase of turnover over Festive period• Reducing labour turnover, improving staff training, motivation and productivity• Developing individuals into junior management roles• Setting steps of service to help improve guest satisfaction• Organising pop-out events within Olympic Village adding substantial revenue to total profit• Venue being used as a training hub for new General Managers across the business Show less

      • General Manager - Babel Bar Cheltenham

        Jun 2018 - Nov 2018
      • General Manager - Neighbourhood Beer Shop & Food

        Aug 2016 - Jun 2018
      • General Manager - Babel Bar Clapham

        Mar 2014 - Aug 2016
      • Assistant Manager - Babel Bar Clapham

        Oct 2013 - Mar 2014
    • Jeff's - Jarczyński Art Group

      May 2019 - now
      Restaurant Manager

      - Budget management- Co-creation of a new operating channel for online orders- Conducting on-the-job training for new members of staff- establishing cooperation with local offices to increase daytime sales

  • Licenses & Certifications

    • Food Safety Level 3

      Flow Hospitality Training Ltd
    • Food Allergens

      Flow Hospitality Training Ltd