Experience

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  Servus limited

  Sept 1999 - Feb 2001

  Receptionist/reception supervisor

  Reception/Reception Supervisor for Servus FM within the CBI - Centre Point Tower, 103 New Oxford Street WC1A 1DU• Promoted to Reception Supervisor August 2000• Main role in Reception ‘Meeting and Greeting’ Client’s/VIP’s• Order Stationery for Reception• Issue Visitors with name badges and direct them to the appropriate places• Arrange temporary cover on Reception when the other Employees are on holiday or sickness• Daily post sorting for all the companies• Book Car Parking spaces for the Companies within the building• Book Couriers f or the CBI• Keep records of Couriers that go in and out for the CBI• Assisted on the Helpdesk in the afternoon and there I used a Meridian Switchboard Show less

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  Kingston smith consulting llp

  Feb 2001 - Dec 2002

  Receptionist/administration

  • Meeting and Greeting clients/visitors• Ordering Couriers• Updating and maintaining Client details on Goldmine• Answering all calls on a Alcatel Switchboard• Update telephone system (add extension numbers, pick ups, call groups etc)• Keep reception area tidy and presentable• Help with over-flow typing within KSES• Message taking• Booking meeting rooms• Ordering Kitchen supplies• Distribute post to employees– formatting CV’s, sending out letters, invites etc• Log and hand deliver Faxes Show less

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  Rsm tenon recovery

  Dec 2002 - May 2004

  Receptionist/administration

  • Meeting and Greeting all visitors• Answering all calls on a Samsung Switchboard – accurate message taking• Ordering Couriers• Updating Creditors/Debtors on IPS (database)• Keep Reception tidy and presentable at all times• Distributing post to Case Managers• Booking meeting rooms• Keep daily record of all in-coming cheques• Help out with cashiers when required checking accounts, sort codes, amounts, writing out cheques• Over-flow typing• Keep record of daily staff register –update on staff whereabouts• Send out reports/correspondence to• Creditors/Debtors – mail merging, labels, envelope stuffing and franking• One months Secretarial cover (Apr. 04) typing, audio, diary management, answer calls, meeting and greeting clients Show less

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  Visa international limited

  Jun 2004 - Oct 2004

  Receptionist/admin

  • Based front of house• Answering calls on a Meridian switchboard (PC based)• Meeting and Greeting – using ID Pro system• Ordering stationary• Booking meeting rooms (Hospitality Suite – Datacraft)• Order of business cards• Keep Reception immaculate at all times

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  Paragon banking group plc

  Nov 2004 - Jul 2009

  Facilities assistant/pa

  • Answer all telephone calls, within 3 rings (Siemens phone) • Book and approve meetings rooms via a database • Set up meeting rooms and organise catering/refreshments • Purchase refreshments • Open, distribute post daily – internal and external • Distribute magazines and newspapers • Book/cancel hotel bookings • Book taxis and couriers • Replace the back up tapes in the server room for IT on a daily basis • General typing for Management and Visitors • Diary management • Update London Contacts Database • Order stationery • Carry out quarterly security access audit and report findings • Ensure the security of the office is not compromised re keys, intruder alarm code and access cards (temps)• Quarterly checks of ADT reports and report findings • Supervise Maintenance Contractors when on site ensuring all jobs are carried out • Ensure Facilities Contract Database is kept up to date at all times following works being carried out • Organise Driver Training for all company car drivers • H&S Checklists sent out to new employees • H&S walkabouts on building (monthly) • Carry out 6 monthly building audit and fire risk assessment with a H&S Consultant • Update weekly Summary of Dates/Delivery List and ensure all details included are accurate • Organise Blood Donor sessions every 4 months • On call to work out of hours to assist with any major recovery situation Update • Management Statistics for Surveyors Team• Audio typing for Surveyor (monthly Audit Report) Show less

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  Dial a night nanny ltd

  Oct 2007 - Aug 2021

  Business owner at dial a night nanny ltd

  Night Nanny covering various locations with Kent/London• Night feeds• Settling baby• Preparing and sterilisation of bottles• Help, support and advice on baby’s routine

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  Surestart childrens centre

  Mar 2013 - Feb 2016

  Crèche worker

  Maidstone/Gravesham Areas• Temporary cover to SureStart Centres • Covering franchised nurseries – ad hoc Planning, organising and supervising appropriate play and creative activities • Assist with the development of communication skills, motor skills, problem solving, social skills and story telling (principles within the EYFS)• Maintain high standards of health and hygiene• Keep equipment safe, clean and well maintained• Meet and welcome all new parents• Record keeping of children attending the crèche• Children’s ages ranged from 4wks – 3.5yrs Show less

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  The malling school

  Jun 2014 - Dec 2014

  Administrative assistant

  P/T Administration Assistant (Temp Cover)• Contact for all visitors/parents to the school • Responding to enquiries and referring to the appropriate member of staff• Maintaining confidentiality at all times in respect of school-related matters and to prevent disclosure of confidential and sensitive information• Production of letters/reports as and when required• Photocopying, filing and distribution of post (all general office skills)• Clerical duties to assist the Office Manager and other staff• SIMS – Admissions for 2014 – input of data and extraction of information as required (newsletters, mail-outs)• Purchase ordering and invoice processing• Answer all incoming calls• SIMS – updating personal records, liaising with parents• Ensuring that the school reception area and displays are neat, tidy and clean showing the school at its very best at all times (particularly for open evenings and school functions)• Care of pupils, attending to their personal and social needs as necessary. Building and maintaining successful relationships with them• Lost property - ensuring the return of named items and safe storage of unclaimed and unlabelled clothing and equipment Show less

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  Sure start children's centres

  Sept 2015 - Mar 2016

  Administrative assistant

  Part time Business Support Assistant (EHPS) (Temp cover) – various locations – Burham Children’s Centre, Woodlands Children’s Centre – East Malling and SAMAY – Snodland Children’s Centre.•Act as first point of contact for staff and visitors•Registering new families, recording attendance, change of address etc• Providing support, advice and guidance to visitors (signposting)• Data recording (eStart system)• Manage Room Bookings• H&S Walkabout (daily)• Opening and closing of buildings• Confidential Administration Show less

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  Donna ~ vadmin

  Jul 2023 - now

  Virtual assistant