Hemalakshmi M.Sc, PGD Hospital Administration

Hemalakshmi m.sc, pgd hospital administration

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location of Hemalakshmi M.Sc, PGD Hospital AdministrationAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
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  • Timeline

  • Skills

    Healthcare management
    Healthcare
    Hospitals
    Healthcare information technology
    Project management
    Healthcare consulting
    Patient safety
    Clinical research
    Healthcare industry
    Accreditation
    Public health
    Emr
    Medicine
    Management
    Surgery
  • About me

    Hospital Management Professional with experience leading strategic projects of huge scope and responsibility. Consistently develops professional relationships with key executives, leading to successful partnerships. Able to craft efficient solutions that achieve business goals. Specific areas of expertise include: * Recognized as strategic thinker and problem-solver among peers, employers and associates. * Demonstrated expertise in Brand building, business development, project management, Hospital accreditation and Corporate Communications * Unique combination of scientific, operations, and management skills.

  • Education

    • Medvarsity

      2011 - 2012
      Pg diploma hospital administration
    • Madurai kamaraj university

      -
    • Madurai kamaraj university

      2001 - 2003
      M.sc integrated biology
  • Experience

    • Indian institute of science (iisc)

      Mar 2004 - Mar 2005
      Junior research fellow

      Project title "Functional Expression of Soluble Diacylglycerol Acyltransferase Gene from Peanut and Arabidopsis".Project title” Identification of lysophosphatidylcholine acyltransferase from Peanut microsomal membranes”.

    • Vadamalayan hospitals, vadamalayan institute of medical & allied health sciences

      Sept 2006 - Mar 2011
      Chief operating officer / vice principal /event manager

      Active participant of the Executive committee and taken part with the leaders of the governing body, to strategize the hospital plans and programs.Focus on Quality of care, patient safety, and patient satisfaction.Establishment and implementation of organizational policies and procedures. Re-engineered the Business processes for few departments - especially highlighting in Revenue Cycle Management, Pharmacies and Physiotherapy department. Brought about sustainable changes in operations and improved revenue generation. Development & implementation of the mission, vision, and values.Initiated a “Crisis management Team” -norming, performing, revising. Successfully managed emergency situations and averted crisis.Business Development Involved in the expansion project of a separate block of 100 beds.Initiated & launched Diabetic Foot care unit.Initiated & launched the Department of Laparoscopic Bariatric SurgerySpecialized packages for expectant mothers – “My mother” – PackageSpecialized package for neo nates (0-5 years) – “Tarika “- PackageInitiated and coordinated the Tie-ups with the health insurance companies, corporate sectors, public and private sectors. Involved in incorporating research. - Stem cell research –NCRM Japan.CSR Activities through a TrustFound the need for a maternity hospital in a rural village Melamadai. Involved in the building of 30 bedded hospital and handed over to the government. Vadamalayan memorial hospital. Show less

    • Ang mo kio- thye hua kwan hospital

      Aug 2013 - Dec 2015
      Operations-executive

      • Facilities Management & Event Management• Coordination & management of contractors (Facilities service providers)• Service quality improvement and participation in focus group• Vendor management • Examine and re-evaluate existing contracts. • L & A audit- Preparation• Co-ordination of hospital projects and initiatives.• Process optimization. Improved the bed discharge cleaning process, thereby reducing waiting period for admission. Charted various Operational pathways for improvement.• Budget preparation for operations. CapEx & OpEx for facilities.• Ensure prompt and effective communication and collaboration amongst departments and provide operational oversight throughout the Hospital.• Report writing- Preparing and investigating for incident reports, Preparing papers for project initiation. Show less

    • St luke's hospital - singapore

      Jan 2016 - Mar 2017
      Operations executive

      • Project Management Involved in Dementia-Friendly ward remodeling and successfully completed the project.• Upgrading the facilities. • Implementation of work order tracking system• Facilities Management & Event Management• Infection Control Committee member• Security and other support systems management• Pandemic Flu –preparedness committee member• Procurement - tender preparation, vendor analysis and management• Examine and re-evaluate existing contracts.• SAP• Developing operational KPI s for the vendors and staff.• L& A audit- Preparation Show less

    • Be well hospitals

      Aug 2017 - Sept 2018
      Senior operations manager

      • As the Unit Head- Overall Administration of the Hospital. (40 bedded- multi specialty) Managing 70 staff.• Day to Day Operations, Projects, Quality initiatives & Business development• Optimizing the resources to improve the operations.• Operational KPIs’ and Financial KPIs’• Financial reporting to Headquarters - Revenue forecasting• Every month regularly organized 4 camps- 2 inside the campus and 2 outside the hospital. Increasing patient footfalls, creating health awareness and contributing to the well being of the people in this demography.• Initiated a first aid center in an outskirt area - Tiruvannamalai- 100kms from the hospital-brand building activity.• Tie up - companies, institutions, and insurance agencies.• Initiated and Launched Be Well Cancer Centre - a comprehensive center with a holistic approach.• Improving the bottom line by implementing Cancer Care in a quick turnaround, onboarding Medical Consultants and Surgeons. Launching this program with a celebrity, enabling a grand launch.• Establishing the Emergency Care Center to cater to the emergency needs of the patients in the region and thereby improving the Hospital’s A&E. Show less

    • Gulf international cancer center

      Jul 2019 - now

      • Coordinating will all the departments to optimize the resources and to ensure seamless operations.• Aligning with the management’s objectives in the functioning and liaising with all stakeholders to execute these objectives.• EMR -Implementation and maintenance. Addressing the concerns for effective EMR implementation, upgrade, and maintenance.• Consulting with DOH for special projects.• ADHICS- integration and Audits (Passed the first Audits and surveillance audits) • Heading the Healthcare Information Infrastructure Protection Committee.• Developed policies and procedures about ADHICS.• Developed Human resource policies and processes.• Malaffi- coordinating the Onboarding, integration, and continuous support.• Coordination with DOH Cancer Registry • DOH security advisory - analysis and implementation of the advisories.• Facilities management - overseeing the contracts, vendor management and performance management. • Contract management - Revise contracts and ensure all clauses about information security are covered.• Quality Improvement projects. • Active participation in JCI accreditation - Heading and participation in committees (FMS, GLD, Infection Control) also supporting in • Training & Development - Conducting ADHICS Quarterly training session for all staff.• Coordination Fire safety training programs and fire drills. Show less

      • Senior Manager-Operations & Projects

        Dec 2022 - now
      • Project Manager

        Jul 2019 - Dec 2022
  • Licenses & Certifications

    • Get it done: complete projects that matter with seth godin

      Linkedin
      Nov 2023
      View certificate certificate
    • The data science of healthcare, medicine, and public health

      Linkedin
      Nov 2023
      View certificate certificate
    • Member

      National association for healthcare quality (nahq)
      Apr 2023
    • Member

      American college of healthcare executives
      May 2023