Experience

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  The oberoi group

  Jun 2005 - Jun 2010

  • OCLD G.S.M Associate

    Jun 2008 - Jun 2010

  • S.T.E.P Associate

    Jun 2005 - May 2008
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  Trident hotels

  Jun 2010 - Oct 2014

  • Asst. Food And Beverage Manager

    Nov 2012 - Oct 2014

  • Assistant Food and Beverage Manager

    Jun 2010 - Nov 2012
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  Self-employed

  Oct 2014 - Apr 2016

  Self employed

  Event Management Venture

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  Trident hotels

  May 2016 - Nov 2017

  Food and beverage manager

  At Trident, I joined as Assistant F&B Manager and rose to the position of F&B Manager. Meanwhile, I was recommended by the senior management to head the F&B Division. Under my leadership, the team got recognition by Mr. Vikram Oberoi as the Best F&B team in 2014 and 2017 in the areas of incident management and operations.I successfully led the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) and strove to constantly deliver outstanding guest service. By coordinating with my team, spearheaded revenue maximization by capitalizing on wedding functions and events, venturing into Non-Resident business, and exceeding cost-cutting and capital outlay criteria. Additionally, collaborated with other international hotel chains with ‘Concierge Connect’. I raised the brand standards by redesigning the F&B menus. Under my command, the team steered the marketing and PR activities and gained success in over-exceeding the projected profitability as well as attracted local patronage and increased the number of walk-ins. I supervised specialized training programs such as Supervisory Development Program (SDP), Executive Development Program (EDP), and Oberoi Hotel’s Management Training Programme (OCLD). Show less

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  The oberoi group

  Nov 2017 - Mar 2019

  Food and beverage manager

  At the prestigious The Oberoi Amarvilas, my key responsibilities included upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory, and guest service/presentation. I supported the F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.I functioned as a key member of the management team and reported directly to the General Manager. Also, I firmly led the oversight of all food & beverage operations at the property as well as assisted the General Manager in administering the overall aspects of the operations spanning budget implementation, hiring, training, and supervising staff. Responsible for all aspects of the hotel in the absence of the General Manager. Show less

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  Hyatt hotels corporation

  Mar 2019 - Sept 2022

  Since being deputed to the role of General Manager in July 2021, I ensure the long-term viability of the hotel through capital expenditure decisions that are consistent with the hotel’s strategic service vision and developing a degree of organizational stability that allows the hotel to accomplish its strategic plan. In my role as the F&B Director, I collaborated with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product. I have been ramping up top-line revenues for rooms and food & beverage outlets to peak levels through sales initiatives and revenue management. Here, I successfully led the SOP execution amidst the pandemic by designing strategies and forming the COVID Action Team for post-COVID operations for all operations departments. I liaised with the staff as well as the senior management and focused on achieving hotel profitability through cost control, guest satisfaction, and developing employees, while maintaining the integrity of the brand. Show less

  • General Manager

    Jul 2021 - Sept 2022

  • Director Of Food And Beverage

    Mar 2019 - Jun 2021
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  Taj hotels

  Sept 2022 - Aug 2024

  General manager

  TAJ FORT AGUADA RESORT & SPA, GOA

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  Ansr

  Jun 2024 - now

  Vice president- hospitality and workspace operations