Experience

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  Hi-power support centre llp.

  Jan 2018 - Jun 2018

  E-service associate

  Responded to customer queries and issues through email, providing timely and effective solutions to ensure customer satisfaction. Assisted customers with in-game purchases, game mechanics, account and device compatibility, and technical issues. Collaborated with cross-functional teams such quality assurance to resolve complex customer issues and provide feedback on customer sentiments and trends.

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  Aayur technology solutions pvt.ltd

  Jul 2021 - Jul 2022

  Design engineer

  Designed and developed mechatronics-related products for defense and aerospace projects, ensuring compliance with project requirements and industry standards. Collaborated with cross-functional teams such as electrical, software, and manufacturing to ensure seamless integration of all components and systems. Created detailed 2D and 3D designs using CAD software such as SolidWorks. Created technical documentation such as product specifications and assembly instructions, and ensured adherence to industry standards and customer requirements. Participated in design reviews, and provided technical support to manufacturing and quality teams to ensure successful production and delivery of products. Show less