Experience

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  S2 technology, inc

  Apr 2005 - Nov 2012

  Certified solutions consultant

  • Designed, delivered, and implemented Dynamics GP solutions for clients across the United States.• Assisted other VARs with module-specific implementations and customizations.• Facilitated and managed comprehensive full-scale deployments for other VARs.• Specialized in recovering and optimizing failed Dynamics GP implementations.• Delivered targeted training to SMEs for customized client needs.

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  Grand isle shipyard

  Nov 2012 - Sept 2023

  Information system manager

  • Managed support for 200+ Dynamics GP users in an on-premise complex environment.• Administered core functionalities including financials, payroll, project accounting, and inventory.• Managed more than 10 independent software vendors (ISVs) to ensure system stability and reliability.• Provided support for a range of standalone business applications.• Diagnosed and resolved database issues using SQL and various diagnostic tools.• Developed and executed maintenance plans to ensure system reliability and data health.• Developed and executed upgrades to maintain Microsoft compliance.• Collaborated with stakeholders to identify business needs and provide effective solutions.• Provided coaching on best practices for application utilization to senior stakeholders and teams.• Created user guides, training materials, and an internal SharePoint site for resource accessibility.• Hosted training events to promote teamwork and idea-sharing in the GP user community. Show less

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  Siroco

  Oct 2023 - now

  Senior functional consultant

  • Support management and technical consultants with D365 F&O implementations.• Assist senior functional consultants with Business Central deployments.• Create detailed test cases to validate features of D365 F&O being implemented.• Assist Dynamics GP clients with implementing new functionalities.• Manage upgrades for Dynamics GP clients to ensure Microsoft compliance.• Resolve database issues for Dynamics GP clients using SQL and diagnostic tools.• Facilitate smooth transitions for Dynamics GP clients during employee changes.• Provide coaching on best practices for Dynamics GP application usage.• Execute maintenance plans for Dynamics GP to ensure reliability and data integrity. Show less