Jeannene P.

Experience

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  Uniformed Services University of the Health Sciences

  Aug 1999 - May 2003

  Bookstore Manager
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  Henry M Jackson Foundation

  Nov 1999 - Apr 2003

  Administrative Assistant
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  Service Master of the Southside

  Jul 2002 - Jul 2006

  Public Relations Manager

  Oversees PR & communications program and/or staff managing these programs: media, events, community relations: sponsorship's, committeesConducted training and development for staff to ensure effective brand marketingServed as liaison between company, community figures, insurance executives and homeownersRevamped marketing plans and systems to better manage campaigns strategies and activities which increased total leads by more than 25%Planned and organized all Continuing Education Seminars and Board AgenciesBuilt and maintained relationships with community, companies, vendors and clientsProduced monthly newsletter that incorporated coupons, prize drawings and promoted continued company interestsCollaborated with numerous business areas in planning and executing rollout of Company providing communications, securing details of location, theme, menu selection, décor, entertainment, securing audio- visual requests and other meeting requirements for events to accommodate 50- 100 Insurance Professionals Show less

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  Hunt Building Company

  Jul 2006 - Jun 2008

  Project Assistant

  Provided overall on-site administrative management for residential construction projectLogged RFI, RFP and Change OrdersAssessed and maintained AR accountsProvided all internal and external record keeping requirements, with particular emphasis on accurate, properly coded sub-contractor time cards and accurately reviewed material delivery ticketsPrepared project reports and handled confidential dataLiaison between project managers, field engineering and specialty contractors to ensure construction complies with plans, specifications and company quality standards and that the project is completed on time and within budgetMaintained accurate record of Certificates of Insurance and requested updated certificates when needed Show less

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  Medicus Staffing

  May 2010 - Nov 2011

  Medical Recruiter

  Created and maintained an active flow of qualified candidates for contracted positions Identified qualified candidates through a high volume of screening interviews either over the telephone, video teleconference, or in person and schedule follow-on interviews with managersBuilt and maintained a strong rapport with hiring managers and recruiting teamActed as the primary point of contact with candidates during the hiring processCreatively sourced candidates through networking, employee referrals, industry-specific job boards, colleges and universities, corporate recruiting tools, and social media platformsCoordinated the reference and/or background checks in conducted reference checks by verifying employment information and contacted professional and personal contacts provided by prospective candidates Show less

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  Sutton Clark Supply, Inc.

  Nov 2011 - Mar 2013

  Office Manager

  Supported General Manager with daily management of Business ServiceManaged AP accountsMaintained and scheduled division calendar, service appointments, and made all travel appointmentsManaged 5 Service TechniciansProvided face-to-face, telephone and email support for all customers and vendorsWrote and negotiated service and installation contractsImplemented Social Media endeavors and persuaded Company President of importance of Social Media which increased sales in territory by 25% in the first 6 months Show less

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  Servpro of Virginia Beach

  Mar 2013 - Aug 2014

  Office Manager

  Provided administrative functions to assist PresidentPerformed HR activities: Assisted in production issues and wrote job estimates, utilizing Xactimate software.Provided AR/AP duties effectively with QuickBooks Pro software.Ordered all office supplies, managed inventory of company equipment and chemicals.Managed Petty Cash, company credit cards, bank deposits, vendor billing and fuel charges.Worked with customers to resolve issues, collections and continuously maintained positive company appearance with outstanding customer service. Show less

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  Aresco of Tidewater, LLC

  Aug 2014 - Dec 2015

  Office Manager

  Executive Assistant to company PresidentManaged and coordinated office activities and assisted Service Department Organized and managed inventory of office supplies, chemical and performed equipment inventory. Maintained inner-office calendars, scheduled customer appointmentsPrevented impending loss and increased profitability through negotiation and enforcement of delinquent customer accounts. Prepared legal documentation for collections and payment plans (Consistently achieved a 92% recovery rate within billing cycle).Managed company event planning, social media, produced quarterly company newsletter for distribution. Show less

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  Rainbow International of Northern Virginia

  Dec 2016 - Jan 2019

  Office Operations Manager

  Personal Assistant to President and Vice President Managed 19 employees to include Office Administrative Assistant’s, Project Managers, Field Technician’s and Marketing Associate’s. Sole HR Management: Recruited, interviewed, negotiated salaries/hourly wages, hired/terminated, and performed employee performance evaluations.Maintained employee files, ordered background screening’s, drug testing and performed employment verification prior to job offer’s.Provided exemplary customer service to homeowner’s, business owners, insurance adjusters and vendors. Scheduled field operationsCompliance management for SLA and program agreements (Xactanlysis, MICA, and correct estimating procedure’s Back- up mitigation estimates using Xactimate Estimating SoftwareManaged and trained employees in Accounts Receivable Department company policy for collections to minimize lossOrdered and Maintained supply inventoryScheduled and tracked company vehicle maintenance Show less

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  ELITE SERVICE & ENTERPRISES LLC

  Apr 2021 - now

  Office Manager