Experience

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  Continental airlines

  Aug 1987 - Sept 2001

  Systems analyst

  Provided network administration for the Financial Systems’ and Revenue Accounting departments. Performed extensive server diagnostic and integrity checks, including virus prevention. Troubleshooting also included exchange accounts, hardware connectivity, FTP, and dial-up. Initiated backup procedures and created automated backup scripts. Verified and tested backup files. Installed, configured, and tested Windows 2000 Advanced Server, NT 4.0 Server, and SQL Server 7.0. Recommended, purchased, and tested network hardware components and servers. Worked as a liaison for end-users to both implement and request proper security. Show less

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  United space alliance

  Nov 2001 - Oct 2008

  Computer security official

  • Coordinated and developed security plans for multiple space shuttle systems.• Maintained and tested disaster recovery/continuity of operations plans• Organized audits and incident resolution.• Created and updated security policies and procedures• Expedited delivery of three systems for certification and accreditation for NASA.• Maintained customer relations with NASA customers as a high priority

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  Baylor college of medicine

  Jan 2009 - now

  Lead systems analyst

  I currently solve complex problems for the Baylor College of Medicine and Texas Children’s Hospital and for more than 100 doctors, fellows and supporting staff. As a liaison for two service companies I am helping to expedite service by working with project managers to solve departmental problems or to recommend solutions related to web maintenance, data extraction, video conferencing, data backups and restoration, virus removal, image deployment and new product recommendations. Furthermore, I am trusted to manage confidential server files. Show less